Server Assistant

Job Description

Job Description

People are the Heart of Kona Grill, so it’s important for us to find passionate individuals to join our family. Whether we’re cooking a meal, serving a guest or helping each other, we see every moment as an opportunity to show our excitement and purpose.

We offer careers, not just jobs, so we are looking for spirited and passionate people to engage in our training program to learn and grow within the company.

If you take pride in providing exceptional service, then we know you will love being a part of the Kona culture.

Kona Grill is owned and operated by The ONE Group and currently operating in dozens of locations nationwide. We pride ourselves on our innovative menu, award-winning happy hour, and modern upscale design showcasing an open kitchen, sushi bar, and full-service bar.

We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes.

Get started on a career path with our limitless growth and opportunities!

The Service Assistant’s primary function is supporting the mission of Making Every Experience Exceptional by helping the Service team to deliver and maintain high quality standards of customer service that leaves each guest coming back again and again.

Key Responsibilities (but not limited to) :

• Guest first focus, delivering exceptional guest service is a top-priority.
• Teamwork, time management, multitasking, and menu knowledge
• Providing the highest quality of service to the customer
• When running food, views all items on the ticket to guarantee accuracy, disperse food in accordance with the assigned seat numbers.
• Can assist with any questions and maintain table standards.
• Clears and reset tables, including pre-bussing, in a friendly and fast manner.

Job Requirements

• Able to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
• Ability to deal with multiple tasks effectively and establish priorities
• Ability to communicate effectively, including the ability to speak and write in English
• Ability to exert a well-paced mobility for periods up to 8 hours all the while maintaining a fun and positive attitude

The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies)

• Medical
• Dental
• Vision
• Group Life and Disability
• Group Accident Insurance
• Group Hospital Indemnity Insurance
• Group Critical Illness Insurance

The company offer the following benefits to all employees regardless of position or status

• Employee Assistance Program (EAP)
• Dependent Care Benefit
• Employee Dining Discounts and / or complementary meals onsite
• Traditional and Roth 401K Plan
• Commuter Benefits
• Paid Sick Time Off

This organization participates in E-Verify

Esta organización participa en E-Verify

We use eVerify to confirm U.S. Employment eligibility.