Overview
Join to apply for the Fitting Room Full Time role at Scheels
SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry, offering world-class brands, special attractions, and unmatched customer service. Mentorship and professional development training are a focus throughout your career.
Responsibilities
- Assures customers are receiving world class customer service and attention in the fitting rooms
- Answer all incoming calls in a friendly, professional and pleasant disposition
- Be knowledgeable and courteous while assisting customers and transferring calls to appropriate associates or areas for further assistance
- Assist in general office duties that include mail, phones, and assisting other office positions as needed
- Assist in various projects for members of the Leadership team as needed
- Development of product knowledge and partner with sales associates to help achieve daily selling goals
- Focuses on fashion trends
- Checks customers in and out of rooms, while monitoring amount of merchandise the customer has in the fitting room
- Prepares merchandise (buttons, zips, etc.) to return to the selling floor
- Be knowledgeable to answer questions regarding location, price and use of merchandise
- Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth
- Demonstrate strong organization, attention to detail, ability to multi-task and problem solving skills
- Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect
- Excellent written and verbal communication skills
- Ability to complete basic mathematical equations
- Promote the Scheels Visa card and clearly explain all benefits
Requirements
Customer Service : Genuinely and consistently treat co-workers, customers and business partners like they are the most important, including eye contact, a smile and a genuine "Thank you"Culture & Team
Approach daily tasks, projects and follow-up communication with energy and sense of urgencyCultivate a desire to become a knowledge expert in the role with the ability to apply knowledge effectivelyShow respect and appreciation for others and ScheelsArrive to work and meetings 10 minutes earlyGenuine interest and action in helping others before yourselfConsistent eagerness to listen, learn, apply knowledge and accept critical feedbackAbility to adapt to a changing work environmentApply concepts of basic math, grammar, punctuation and spellingDress Code & Efficiency
Meets Scheels dress and grooming expectations in support of a professional, clean and welcoming environmentDemonstrate pride and ownership of work while meeting deadlinesEducation & Experience
The ideal candidate will have a minimum of a high school diploma or GED; 1-3 months of related experience or training; or an equivalent combination of education and experience.
Physical Requirements
Must be able to sit, stand, bend, climb, stoop, kneel, crouch, reach, walk, push / pull, lift, talk, and hear with or without reasonable accommodation. Medium work requires exerting up to 50 pounds of force occasionally, and / or up to 30 pounds frequently, and / or up to 10 pounds constantly to move objects. Follow safety procedures to minimize risk of injury.
Compensation & Schedule
Compensation for this position starts at $17.50 per hour. Must be flexible to work an assigned schedule between 9 : 00am-9 : 00pm Monday through Saturday and 10 : 00am-6 : 00pm Sunday. Schedule may include varied hours, evenings, weekends, holidays, with set two nights per week to close and a set day off during the week and every other weekend rotation, averaging 40 hours per week.
Benefits
Employee Stock Ownership PlanHealth, Dental & Vision InsuranceShort & Long Term DisabilityLife InsurancePaid Time OffBereavement LeaveMaternity & Parental LeaveAssociate Discount401(k) / Roth 401(k)UniformsVolunteer IncentiveEQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Job Details
Seniority level : Entry levelEmployment type : Full-timeJob function : OtherIndustries : RetailJ-18808-Ljbffr