Company Description
TechnoGen, Inc. (formerly known as SYSCOM Technologies) is a Proven Leader in providing full IT Services, Software Development and Solutions for 12+ years.
TechnoGen is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA,MD & Offshore development centers in India.
We have successfully excuted 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
TechnoGen leadership has experience guiding highly skilled and certified professionals delivering end to end IT and Business consulting services projects in public and commercial sectors across the globe.
Job Description
- 2+ years of development experience in AngularJS or similar JavaScript frameworks
- 3+ years of experience designing and implementing web application UI with subject matter expertise in HTML, JavaScript and CSS
- 3+ years of working with ASP.NET both MVC and Web API with and without ODATA protocol using C# and Visual Studio 2012 or newer
- Strong problems solving skills and experience of independent technical feature design including creation of technical design documentation for assigned features
- Passion for high quality and well versed in developing unit and integration tests for both C# and JavaScript
- Experience with both SQL or no SQL databases is a plus
Qualifications
Additional Information
- Ability to work independently with various department staff, other state, local and federal agencies to accomplish goals and meet extensive deadlines.
- Knowledge of current Telephony services and Technologies.
- Knowledge of Avaya and / or Cisco platforms, call center features and operations.
- Ability to resolve technical telecommunications problems utilizing multiple vendors / contractors.
- Ability to communicate effectively, both verbally and in writing.
- Ability to function under pressure and maintain composure in chaotic situation to resolve service related issues.
- Understand Call Center features; such as, Automatic Call Distributions (ACD), Call Vectors, and Vector Directory numbers (VDN).
- Ability to develop work and call flows
- Excellent customer service skills
- Work with multiple network platforms, such as; WAN, WLAN, Security, Voice, and Video
- Disseminate information effectively to all teams and customers
- Understand a large and complex network environment
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