We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors.
We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs.
Previous oral surgery experience is a plus but not required.
The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and Responsibilities
The Treatment Coordinator will greet patients, answer phones, schedule appointments, provide cost estimate, and collect patient financial responsibility.
The Treatment Coordinator will also manage the doctors schedule and any communications with patient and referring offices.
- Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
- Updates and maintains patient insurance information.
- Maintains doctor schedule to ensure efficient use of the doctors time.
- Partners with clinical team to ensure excellent patient experience.
- Adheres to deadlines and prioritize work against the patient schedule.
- Collects payments from patients in an effective and professional manner.
- Understands doctor treatment recommendations and develops treatment plans from diagnosis.
- Effectively communicates treatment options and associated costs to the patient.
- Maintains confidentiality of all information in accordance with HIPAA.
- Performs other related duties as assigned.
Education and Experience
- Highschool diploma or equivalent required.
- One year of customer service experience required.
- Medical or dental experience preferred.
Skills and Abilities
- Understanding of dental terminology.
- Friendly, inviting, and professional personality and presence.
- Basic office skills such as typing and filing.
- Good organizational skills.
- Attention to detail.
- Leadership and problem-solving skills.
- Effective communication skills.
- Ability to work cross functionally with other team members.
CORE BENEFITS & WELLNESS
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms / Scrubs provided
FINANCIAL WELL-BEING
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w / Company Match
Health Savings Account (HSA) with HDHP health plans
LIFE INSURANCE
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
TIME OFF, DISABILITY AND LEAVE OF ABSENCE
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Long and Short Term Disability Plans
PI760934a8d4d0-26289-35993231
Treatment Coordinator
The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. The Treatment Coordinator will greet patients, answer phones, schedule appointments, provide cost estimate, and collect patient finan...
Treatment Coordinator
The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. The Treatment Coordinator will greet patients, answer phones, schedule appointments, provide cost estimate, and collect patient finan...
Dental Treatment Coordinator
A well established, goal oriented dental practice located in Auburn is looking for a full-time Treatment Plan Coordinator to join our team! This is a multi-specialty, state-of-the-art practice. Treatment presentations and collecting co-payments. ...
Treatment Coordinator
The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. The Treatment Coordinator will greet patients, answer phones, schedule appointments, provide cost estimate, and collect patient finan...
ED Treatment Area Coordinator Evening Shift 24hr (3p-11p) weekends required Sat, Sun & Mon
ED Treatment Area Coordinator Evening Shift 24hr (3p-11p) weekends required Sat, Sun & Mon-(3303033). Facilitates communication within and across treatment areas and external Hospital departments. Arrives patients, coordinates arrival to the treatment Areas, monitors patient disposition to aid throu...
Residential Substance Use Treatment Coordinator (Men Program)
The Treatment Coordinator is expected to perform on-call duties, assist in coordination of admissions, treatment reporting, and ESM data entry. Treatment Coordinator will provide services in a fully integrated, holistic, and collaborative manner using a team-treatment approach, to ensure the coordin...
ED Treatment Area Coordinator 40 HR Nights, every other weekend 11p-7:30a
ED Treatment Area Coordinator 40 HR Nights, every other weekend 11p-7:30a-(3300282). Facilitates communication within and across treatment areas and external Hospital departments. Arrives patients, coordinates arrival to the treatment Areas, monitors patient disposition to aid throughput, facilitate...
TREATMENT CENTER COORDINATOR, SDM Endodontics
The Treatment Center Coordinator in the department of Endodontics is responsible to execute the daily Treatment Center activities under the direction and guidance of the Treatment Center Manager and the Clinical Program Director. The Treatment Center Coordinator is responsible to collaborate with th...
Treatment Coordinator
Review and assess referrals of individuals with an identified Substance Use/Opioid Use disorders (SUD/OUD) who are requesting treatment and/or Medication Assisted Treatment (MAT). Collaborate with the specialty courts in Suffolk County and Probation to coordinate treatment planning for individuals i...
ED Treatment Area Coordinator 40 HR Evening, every other weekend 3pm -11:30pm
ED Treatment Area Coordinator 40 HR Evening, every other weekend 3pm -11:30pm-(3291532). Facilitates communication within and across treatment areas and external Hospital departments. Arrives patients, coordinates arrival to the treatment Areas, monitors patient disposition to aid throughput, facili...