In addition to competitive pay, we offer our associates the following benefits :
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
Responsibilities
- Answer all incoming collision department telephone calls according to company policies and good telephone etiquette.
- Direct telephone calls to the appropriate parties as necessary.
- Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
- Assist Customers in scheduling appointment s for repairs.
- Assist the Collision staff in contacting customers whose vehicles have been completed.
- Assist Customers with getting vehicles towed to the Collision Center
- Open Repair order for incoming appointments.
- Perform cashiering duties for payment of repairs
- Handle and account for the cash in and out in the assigned cash draw
- Provide support with faxing, typing, mail, filing, etc.
Qualifications
- Previous automotive / dealership experienced is a plus.
- Good communication skills both written and verbal
- Professional appearance and work ethic
- Superior customer service skills
- High school diploma or the equivalent
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