Program Manager - Bilingual Spanish / English

Job Description

Pay :  $50,000.00 - $60,000.00 per year

Job description :

About Us :  The Launcher Entrepreneurship Program, under the umbrella of West End Neighborhood House, is seeking a Bilingual English / Spanish Program Manager. The Launcher program provides training and technical assistance to entrepreneurs in various communities throughout the state of Delaware. The program offers in-class training, one-on-one business counseling in the area of start-up, business plan development, analysis and preparation of actual and projected financial statements and marketing.

Position Overview :  We are seeking an experienced and dynamic Bilingual English / Spanish Program Manager to join our entrepreneurship program team. The ideal candidate will play a crucial role in supporting and guiding aspiring entrepreneurs through the process of launching their businesses. As a Program Manager, you will collaborate with various stakeholders, manage program activities, obtain, evaluate and analyze data, and ensure the successful execution of initiatives that empower entrepreneurs and drive social impact.

Responsibilities

Program Leadership

• Manage the 14-week entrepreneur training program (“Plan It”) for Spanish-speaking participants, including scheduling, instructor coordination, recruitment, and curriculum updates.
• Oversee the Business Lab for Spanish-speaking entrepreneurs, providing ongoing technical assistance, one-on-one business advising, and connections to resources.
• Ensure program milestones, goals, and deliverables are met from recruitment through graduation and beyond.
• Monitor program effectiveness, gather participant feedback, and implement improvements.
• Collaborate with internal teams, volunteers, mentors, and external partners to ensure a holistic and supportive ecosystem for entrepreneurs.
• Oversight of contracted instructors who support our clients through class and one on one advising sessions
• Track and report on key performance indicators, program outcomes, and success stories.
• Communicate with the Launcher students by telephone, e-mail or mail to coordinate for classes, workshops and update the database to have the most current and accurate information.
• Attend evening classes as needed and community events to promote and recruit for the program
• Build and maintain strong relationships with community partners, local organizations, and stakeholders serving the Latino / Hispanic population.
• Attend and represent Launcher at community meetings, networking events, and outreach opportunities to promote programs and recruit participants.
• Identify and cultivate new partnerships that expand reach and strengthen support for entrepreneurs.

Manage contracted Trainers and Technical Assistant Advisors

Manage relationships with Neighborhood partners

Data Management and Reporting

Special Projects and Events

Qualifications :

Salary / Benefits

order to attend community meetings, workshops and events.

TO APPLY

For consideration for this position, please email your resume and 1-page cover letter to Emily Duran, Program Director at eduran@westendnh.org.

Review of applications will begin immediately and will continue until the position is filled.

Job Type : Full-time

Benefits :