Talent.com
Customer Service Guide

Customer Service Guide

VirtualVocationsLafayette, Louisiana, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Service Guide - Remote.

Key Responsibilities

Handle client and member calls accurately and in a timely manner

Provide excellent customer service by answering questions regarding claims and coverage

Document calls thoroughly and maintain professionalism throughout interactions

Required Qualifications

At least 2 years of experience in a healthcare contact center

3+ years of overall customer service experience

Associate or Bachelor's degree or progress towards a degree is preferred

Experience with multiple customer service channels such as calls, chat, and email

Tech-savvy with the ability to learn quickly across various systems

serp_jobs.job_alerts.create_a_job

Customer Service Guide • Lafayette, Louisiana, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
P&C Licensed Customer Support Agent

P&C Licensed Customer Support Agent

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Support Agent (P&C).Key Responsibilities Respond to inbound calls from existing customers Process service requests such as adding / removing vehicles and driver...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Texas Licensed Insurance Sales Advisor

Texas Licensed Insurance Sales Advisor

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for an Insurance Sales Advisor to assist customers in the insurance shopping experience remotely.Key Responsibilities Respond to inbound customer inquiries across digital cha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Service Team Lead

Customer Service Team Lead

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Lead.Key Responsibilities Train and support the CSR team as a subject matter expert in all product and transaction types Handle escalated calls and pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Advocate

Service Advocate

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Service Advocate - Fully Remote.Key Responsibilities Provide support and guidance to CSRs during active calls, helping them navigate questions and workflows Handle esc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Service Excellence Manager

Service Excellence Manager

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Service Excellence Manager - Commercial Customer Care.Key Responsibilities Lead and develop teams in Training, Workforce Management, Quality Assurance, and Process Engi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Remote Customer Service

Remote Customer Service

Professional Career SolutionsLafayette, Louisiana
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Service Operator

Customer Service Operator

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Virtual Store Support Operator.Key Responsibilities Provide front-line customer service via phone, email, and case management system Assist with locating proof of purc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Consumer Experience Specialist

Consumer Experience Specialist

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Consumer Experience Specialist.Key Responsibilities Field and resolve inquiries via phone, chat, and other contact methods within the Consumer Experience Center Provid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Telemedicine Physician

Telemedicine Physician

QuickMDKaplan, LA, US
serp_jobs.job_card.full_time
QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Service / Benefits Advisor (Work from home)

Customer Service / Benefits Advisor (Work from home)

Professional Career SolutionsLafayette, Louisiana
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Care Guide Representative

Care Guide Representative

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Care Guide Representative to facilitate patient care and support health goals.Key Responsibilities Acts as the central facilitator to patients, coordinating care and co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Georgia Licensed Customer Service Agent

Georgia Licensed Customer Service Agent

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Agent (Remote).Key Responsibilities Respond to inbound calls from existing customers Process service requests such as adding / removing vehicles and dri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Service Agent

Customer Service Agent

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Agent to assist customers with inquiries and resolve issues while maintaining brand standards. Key Responsibilities Answer customer questions and assist...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Experience Agent

Customer Experience Agent

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Experience Agent.Key Responsibilities : Answer inbound calls promptly and professionally, aiming for one-call resolution Support patients and healthcare provid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Remote Customer Service Agent

Remote Customer Service Agent

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
A company is looking for a Customer Service Representative - Remote.Key Responsibilities Handle inbound calls regarding claims inquiries, providing clear and empathetic support Apply knowledge o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Service Delivery Manager

Service Delivery Manager

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Service Delivery Manager to coordinate and manage service delivery processes and vendor communications. Key Responsibilities Act as a liaison between customers, vendors,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Agent

Customer Success Agent

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Agent to join their remote team.Key Responsibilities Serve as the primary point of contact for customers after onboarding, ensuring a positive experien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Engineer

Customer Engineer

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for an App Modernization & DevOps Enablement Customer Engineer.Key Responsibilities Lead engagements on App Service modernization, API strategy, and microservices implementat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30