Overview
Our successful candidate will perform as a Network Operations Analyst as part of the 3-5 person Swing Shift team supporting a 24 / 7 / 365 Network Operations and Security Center working on-site at Fort Belvoir, VA.
Responsibilities
- Provide day to day monitoring and operations of customer IT networks and enterprise systems to ensure reliability and availability.
- Monitor services on all local and wide area networks for optimum operability using a variety of network monitoring tools (e.
g. SolarWinds), report outages, and initiate support.
Receives and prepares electronic notifications (E-mail and collaborative messaging) to the command and stakeholders on all unscheduled and scheduled (ASIs) network outages.
Follows standard operating procedures to notify users of outages or changes to network and enterprise status.
Gathers information, tracks, logs and documents critical incidents occurring in daily operations using standard formats;
provides updates until systems are fully restored.
- Maintains and updates customer’s executive communications dashboard via SharePoint portal website.
- Monitors Email traffic, chat channels, logs, and phone calls.
- Makes effective and timely decisions
- Conducts and participate in daily shift change briefings to oncoming shift.
- Work on a team of 3-5 persons and report directly to a shift lead
Qualifications
- Current TOP SECRET clearance w / SCI eligibility in DISS at time of application.
- 2 or more years of IT experience
- High School Diploma or GED
- Basic customer service skills and be able to speak clear and concise.
- Ability to communicate clearly, both orally and in writing
- Have attention to detail
- Experience using Microsoft Office Products (Outlook, Word, Excel, PowerPoint, Teams).
- Ability to work weekdays, weekends, and holidays .
- Ability to travel up to seven (7) days at a time (in rare cases).
Desired Qualifications :
- DoD 8570 IAT Level I or II certification (CompTIA A+, Network +, Security +, etc)
- Experience working in a network operations center (NOC) environment.
- Previous military environment experience, specifically Army or joint service
- Previous intelligence community (IC) experience
- Experience working with government / military VIPs
- Experience using Ticketing Systems (Remedy, SCSM, Service Now, Etc.).
- Experience using Microsoft SharePoint websites and related products.
- Knowledge of Internet, computers, routers, switches, firewall, etc.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws.
All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.
If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.
com or 571-353-7053 (information about job applications status is not available at this contact information).
Job : Information Technology
Travel : Yes, 25% of the time
Organization : ASE - Akima Systems Engineering
Clearance : TS / SCI
Work Type : On-Site
Remote : No
ReqID : 2024-13085
All Source Intelligence Analyst Mid Level (Middle East) - Security Clearance Required
Work closely with counterparts in other intelligence organizations to share insights, eliminate duplication, and ensure a smooth flow of information. Your work will directly contribute to national security, ensuring that USMC forces are well-prepared to address threats in the Middle East. Join a dyn...
Senior Lead Systems/Network Engineer - Security Clearance Required
Lead and manage small IT Support team and server administrators, manage domain accounts, network rights, and access to systems and equipment for < 60 users while fostering a collaborative and productive work environment. Peratons' Department of State (DoS) Diplomatic Security Cyber Mission (DSCM) pr...
Cloud Security Engineer (Joint and Services Center) - Security Clearance Required
Proficiency with cloud security services such as identity and access management, cloud configuration compliance, storage and database security, network security, and monitoring services. You will be working with technology experts to preserve and expand our competitive advantage in the face of near-...
Counterintelligence Analyst - MID - Security Clearance Required
In addition, RMU negotiates and implements required strategies with industry, and provides oversight support to other government stakeholders and DCSA field assets. Must have current TS/SCI clearance. The MID CI Analyst will support the Defense Counterintelligence and Security Agency (DCSA) Office o...
Cybersecurity Analyst - Security Clearance Required
Evaluate a wide array of existing, new, modified, and/or emerging technologies and develop recommended security configuration baselines documents that implement Departmental policy, technical security solutions, and industry best practices in alignment with Defense Information Systems Agency (DISA) ...
RQ183656 - Full Stack Developer - Security Clearance Required
Our work depends on TS/SCI cleared Full Stack Developer joining our team to support our intelligence customer in Springfield, VA or St. Experience working in Agile environments and facilitating working sessions across teams. Here, you’ll tailor cutting-edge solutions to the unique requirements of ou...
Division Chief Engineer, Cyber Operations and Effects - Security Clearance Required
The Cyber Operations and Effects Innovation Center seeks a Chief Engineer (CE) who will integrate across the division, partner government-facing divisions, MITRE Labs, and government and industry stakeholders to lead critical technical aspects of the work program. The CE will be a core leader in ena...
Physical and Technical Security Operations Manager - Security Clearance Required
Create, manage, and implement the security direction for effective and efficient operations for the protection of corporate personnel, assets and the safeguard of client information. Implement Access Control Plans, Emergency Action Plans, Security Standard Operating Procedures, and Physical Security...
Nuclear Systems Analyst, Senior - Security Clearance Required
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required. What if you could apply your proficiency to weaken these developing threats and contribute to the security ...
Senior Web Developer (TS/SCI clearance with FSP)
Hold an active TS/SCI clearance with Full Scope Polygraph. Flexible in your working habits, proactive, and a team player. Web developers at Avature play an essential part in seeing our customers’ business needs come to life, as they transform mere designs and concepts into working websites. Manage p...