Inside Sales Representative

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.

This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

As an Inside Sales Representative, you will be responsible for selling CVS Specialty Pharmacy services to top specialty prescribers.

You will be supporting our Sales Operations team to grow specialty sales through telephonic, e-mail, and fax outreach. The Inside Sales Representative will collaborate with field-based Territory Sales Executives to identify opportunities in 5 to 6 geographic territories.

This role is essential to evaluating data trends as they relate to sales call activity and script growth and adjusting tactics within the group accordingly.

The Inside Sales Representative position will document all sales call planning and activity in a CRM database, salesforce.

com. Additionally, you will utilize pharmacy operations computer systems to track the status of prescription fulfillment and provide updates to the top specialty prescriber offices.

Additional responsibilities of the Inside Sales Representative include :

• Ability to manage consultative relationships related to selling
• Utilize assessment techniques such as examining, questioning, and evaluating
• Utilize strong planning, organizing and communication skills

Required Qualifications

• 1+year of experience in a customer service role
• 1+year of experience with Microsoft Excel and Outlook

Preferred Qualifications

• 1+ year of experience in a sales or marketing role with proven success record
• 1+ year of experience with Customer Relations Management
• 2+ years customer service experience
• Healthcare industry experience
• Received professional sales training or certifications
• Proficient in Salesforce.com
• Ability to analyze documents as they relate to a specific disease state
• Demonstrated problem solving skills
• Capable of working in a fast-paced environment with multiple priorities
• Able to adjust to frequent healthcare market changes
• Willing to work both independently and also as part of a team in order to deliver results
• Ability to work from home if company designates this as a requirement of the role

Education

Verifiable High School diploma or GED is required.

Pay Range

The typical pay range for this role is :

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.

The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.

The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits.

CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.

As for time off, Company employees enjoy Paid Time Off ( PTO ) or vacation pay, as well as paid holidays throughout the calendar year.

Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.