Retail Plant Operations Representative

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers.

We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner.

You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals.

And you can maximize your work-life balance and flexibility through our .

Job Description

Support major retail Operations team to reduce and eliminate trailer storage and pallet storage charges across the retail network.

Collaborate with 3PL site management and CHEP Plant Operations to improve operational processes. Closely liaise with 3rd party plant management to support the CHEP supply chain strategy.

Major / Key Accountabilities

Support the retail operations team by leading the monitoring, measuring, and proactive identification of opportunities to improve key performance metrics.

Utilization of various software to create and maintain records of performance metrics (Microsoft Office programs including MS Excel, MS Word, MS PowerPoint, Power BI, or comparable programs)

Monitor internal / external pallet movement reports to identify shortfalls and opportunities

Communicate and collaborate with internal cross-functional teams to address opportunities

Daily communication with 3PLs and CHEP internal teams on trailer and pallet movement

Daily

Provide regular updates to the Walmart team with identified improvements and site-level opportunities

Provide weekly updates to internal teams to include improvement actions and continued opportunities

Ensures customer-centric focus through coordination of efforts to implement dwell mitigation actions

Coordinate the analysis, execution, and response to various project work within the region in support of retail operational initiatives

Identify and deliver YOY supply chain cost savings in support of CHEP’s Cost Leadership strategy

Ensure management group compliance to all contractual commitments regarding health, safety & environmental standards. Actively engage plant-level 3rd party leadership in proactively developing safety management programs in support of Brambles Zero Harm vision

Manage and enforce quality standards at all sites to ensure local customers have an exceptional quality / service experience

Liaise with Commercial & Quality team colleagues to address quality and service related issues with local retail and manufacturing customers

Maintain close collaboration with CHEP functional partners, including Planning, Logistics, Engineering, Quality, Finance and Sales

Measures

Dwell charges

Supply chain cost savings

Safety targets

Management of pallet volume growth

Plant performance and quality standards

Challenges

Travel required (20-50 percent)

Working with 3rd party personnel

Managing performance while not having direct control of processes

Maintaining performance standards at a time of labor shortages and high labor turnover

Key contacts

Internal

Plant Ops, Logistics, Planning, Transportation, Sales, Asset Recovery, Quality, Finance

External

Customers, 3rd party providers, carriers

Qualifications

Bachelor’s degree in Supply Chain, Operations, Engineering, Business Management or similar is required.

1+ year’s work in a supply chain and / or business environment

College coursework in supply chain and / or business is desirable

Experience

2-3 years of manufacturing, warehouse, or distribution experience with some supervisory responsibilities

Ability to communicate effectively with conflicting cross functional teams to achieve a common goal

Previous work experience, preferably in logistics, warehousing, or manufacturing environment

Demonstrated ability to drive standard work in an operating environment

Strong systems and data analysis experience

Skills and Knowledge

Microsoft office programs including MS Excel, MS Word, MS Power Point, Power BI, or comparable programs

Knowledge of SQL beneficial but not required

Ability to quickly acquire a working knowledge of, CHEP specific computer software

Self-starter : Ability to work independently in a remote location

Proven analytical and problem-solving skills

Excellent verbal, written communication skills and maintain professional relationships with all levels of an organization, both internal and external.

Ability to quickly develop and execute a plan amongst ever-changing priorities

Strong presentation skills

Preferred Education

Bachelors - Supply Chain Management

Preferred Level of Work Experience

3 - 5 years

Remote Type

Fully Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential.

This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.