Customer Success Manager Strategic Accounts
A company is looking for a Customer Success Manager for Strategic Accounts.Key Responsibilities : Serve as primary point of contact for executive-level stakeholders, aligning solutions with business goalsCreate Mutual Action Plans based on customer's objectives and review progress regularlyIdentify customer challenges, develop mitigation plans, and drive customer retention strategiesRequired Qualifications : 4+ years of Customer Success or Consulting experienceBA or BS with 2+ years experience in Security and / or ComplianceExperience managing a large volume of accounts
Customer Success Manager Americas
Customer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assign...
Customer Success Manager
Stripe's Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Evangelize Stripe customer success stories a...
Manager, Customer Success
Certified Customer Success Manager (CCSM), Certified Client Relationship Manager (CCRM), Customer Business Relationship Management Professional (BRMP) or equivalent experience. Responsible for the Customer Success and Enterprise Onboarding functions and building the strategy, maturity, and training ...
Strategic Customer Success Manager
We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customer, based in Seattle. Strategic Customer Success Manager. Minimum of 10 years of experience in a SaaS-based Customer Success or Account Management role, with a focus on support...
Customer Success Operations, Program Manager
Customer Success will act as an enabler to ensure our customer remains successful and engaged with our solutions, so they understand the full value of their investment with us. Create and deliver enablement content for Customer Success Managers (CSM). That means we obsess over how to make the lives ...
Sr. Technical Manager, Thermal Strategic Accounts
Technical Manager, Thermal Strategic Accounts maintains thermal technical support on customer projects/schedules, identifies and manages risks, scope of work and budget; ensures that operational teams and contractors have a clear understanding of client requirements. Technical Manager, Thermal suppo...
Digital Customer Success - AI Program Manager
In the world of digital customer success, the Qualtrics Digital Success team is an industry-leader when it comes to focusing on enhancing customer interactions, ensuring that our digital tools and platforms are both efficient and user-friendly. Digital Customer Success - AI Program Manager. Qualtric...
Customer Success Manager
Understanding of the customer journey and experience serving as a strategic advisor in translating customers’ goals into outcomes through ownership and execution of a customer success plan. You have at least 3 years of experience serving as a Customer Success Manager or Account Manager for a Softwar...
Strategic Accounts Manager
We strive to be the best and we share our success with our associates, customers, suppliers, and shareholders. As a company with local roots and global reach, we excel at the diversity of our Associates and the different ways each of us contributes to our success. Our Leaders are focused on building...
Sr. Manager, Customer Success Data & AI
Provide oversight and strategic direction for all employee responsibilities for the Customer Success organization to include: creating a work environment which promotes a customer obsessed attitude, collaborative cross-functional & cross-matrixed teamwork mentality, performance-driven culture, emplo...