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Product Specialist III

Product Specialist III

MedicaMadison, WI, United States
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Description

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

This Product Specialist is responsible for collaborating with the Individual & Family Business Product team and internal departments on the development and deployment of new and existing Individual & Family Business products. This role will complete product analysis, implementation and product lifecycle activities, research product / program challenges, and identify trends for product improvement. Performs other duties as assigned.

The Product Specialist reports to the Individual & Family Business Product Lifecycle Director as well as works with various internal stakeholders (e.g., Actuarial, Finance, Legal, Regulatory, IT, Configuration, BDA, Sales and Marketing).

Key Accountabilities

Product Management Support

Supports portfolio management of Individual & Family Business product / programs that addresses the Individual & Family Markets by :

  • Partnering with Actuarial, Finance, Legal, Regulatory, IT, Configuration, BDA, Sales and Marketing in product management life cycle activities
  • Develops training materials for broker, sales for product portfolios
  • Updating and maintenance of product grids for Individual & Family Business product
  • Performs activities that support product performance and growth goals
  • Reviews and performs duties related to product design

Understands and knowledgeable of :

  • Individual & Family Business market
  • Affordable Care Act
  • Claims and platforms and processes
  • Benefits and configuration
  • Product Development Support

    Supports product development of Individual & Family Business products by :

  • Performing market segment research as needed
  • Monitor market segment trends using internal and external resources
  • Assists gathering and execution of product requirements and key milestones
  • Understands the overall customer experience and the product performance life cycle
  • Works collaboratively with stakeholders to create product recommendations for leadership review and considerations for prioritization
  • Process improvement and Other Projects and duties as assigned

    Performs other duties as assigned, demonstrating flexibility and adaptability in contributing to the overall success of the Individual & Family Business segment and the organization :

  • Works collaboratively and effectively communicates with product team
  • Process and Execution
  • Ability to perform tactical execution, identify areas of process improvement and improve streamline activities through :

  • Develop templates
  • Workflows
  • Process Documentation
  • Required Qualifications

  • Bachelor's degree or equivalent experience in related field
  • 5 years of work experience beyond degree
  • Skills and Abilities

    Collaborative, flexible, self-starter that can take strategic direction from leadership and matrix partners and turn it into tactical execution to achieve product development and management outcomes for IFB products.

    This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations : Minnetonka, MN, or Madison, WI.

    The full salary grade for this position is $55,400 - $95,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $55,400 - $83,160. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and / or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

    The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.

    Eligibility to work in the US : Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

    We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

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