Learning And Development Manager

Job Title : Learning and Development Manager

Job Description

The Learning and Development Manager designs, develops, and delivers training programs that facilitate learning and skill building that supports company initiatives and allows the company to achieve its goals.

This role involves the development of company training programs, materials, and courses, the management of a Learning Management System for training tracking, and the design and implementation of Employee Development Programs including employee certification programs.

The manager will conduct development visits and certifications in conjunction with Area Directors, facilitate training courses as needed, and collaborate with Regional Field Training Managers on manager development programs.

They will also handle new product training roll-outs and follow-ups.

Hard Skills

• Development of Company Training Program
• Learning Management System management
• Employee Development Program design
• Facilitation of training courses
• Collaboration with Regional Field Training Managers
• New product training roll-outs
• Training needs analysis
• Instructional design
• Development of training materials
• Operational procedures knowledge
• Restaurant operations understanding

Soft Skills

• Building and maintaining field relationships
• Coaching and development
• Identifying performance or training needs
• Building company culture
• Presentation and facilitation skills
• Group discussion management
• Influencing group processes
• Fostering a culture of development, service, and profitability

Job Type

This is a permanent position.

Work Site

This is a hybrid position requiring some days on-site in San Francisco, California and some days remote.

Work Environment

The role requires travel to all field locations to assess training delivery and performance. It involves working closely with the Executive Team and Field leaders, acting as a liaison between the field and corporate office.

The manager will oversee all company training programs and tools, develop educational solutions, revise training materials, and ensure new unit openings and remodels meet company standards.

The position also entails managing the training and development budget, supporting marketing initiatives, and promoting brand awareness, culture, and values.

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.

We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.

With offices across the ., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.