Communications Officer

The Power of Every One

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

Communications Officer

Location : Beachwood

Facility : Cleveland Clinic Administrative Campus

Department : Police-Operations

Shift : Nights

Schedule : 6 : 00pm-6 : 00am

Job Summary

As a Communications Officer, you will process incoming and outgoing communications in the Security Operations Center. In addition, you will monitor cameras, alarms and other surveillance equipment to provide vital information to dispatched responders. Communications Officers work two days on / two days off with a three-day weekend every other weekend. In addition to a competitive hourly rate, night shift workers are eligible for a shift differential of $1.75 an hour.

A caregiver in this position works nights 6 : 00 p.m. 6 : 00 a.m.

A caregiver who excels in this role will :

• Process incoming and outgoing communications in the Security Operations Center.
• Monitor cameras, alarms and other surveillance equipment to provide vital information to dispatched responders.
• Receive, record, assess urgency and respond to all security / police phone calls and emergency calls.
• Monitor and respond to all incoming alarm signals across multiple platforms.
• Receive and transmit all security / police multi-based radio, air transport and satellite communications.
• Process requests for classified data of caregivers, patients, and the public.
• Process code and medical emergency activations received from clinical caregivers and overhead page information.
• Monitor, analyze and react to real-time alerts via social media and caregiver travel platforms.
• Draft and disseminate electronic notifications to internal stakeholders.
• Disseminate mass notification alerts to necessary caregivers during crisis situations.
• Perform clerical functions in the Security Operations Center.

Minimum qualifications for the ideal future caregiver include :

Physical Requirements :

Personal Protective Equipment :

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Cleveland Clinic Health System is pleased to be an equal employment employer : Women / Minorities / Veterans / Individuals with Disabilities.