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FEP Customer Service Representative

VirtualVocations
Santa Ana, California, United States
Full-time

A company is looking for a Customer Service Representative.Key Responsibilities : Provide first call resolution and education to customers through phone-based customer serviceDocument and resolve customer inquiries in a timely mannerWork with sensitive information while maintaining data privacy requirementsRequired Qualifications : High School Diploma or GEDOne year of previous customer service experienceExperience with MS Office or other computer platformsTwo years of college level courses or two years' work experience with phone-related customer serviceHealthcare, benefits, call center, claims processing, or Facets experience

12 days ago
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