Student Union/Student Services Center Community Service Officer (Part-Time)

Key Responsibilities

• Perform foot patrol inside SSC and Student Union
• Perform perimeter checks of SSC and Student Union
• Alternate between posting in the SSC Main Lobby and Student Union Welcome Desk
• Address security concerns of SSC and Student Union staff
• Coordinate with UPD Patrol Officers to address criminal incidents and persons experiencing a mental health crisis
• Report suspicious activity to the Watch Commander
• Provide assistance to students and staff as requested and appropriate
• Respond to non-criminal calls for services and as directed by the Watch Commander.
• Check in regularly with SSC and Student Union staff
• Fulfill Clery obligations as a Campus Security Authority
• Respond to alarms and emergency incidents as appropriate and as directed by the Watch Commander
• Assist University Police with crisis response as appropriate
• Serve on Student Services Center Building emergency preparedness and response team.
• Submit reports and provide updates regarding incidents
• Produce and enter reports into Maxient as needed
• Act as liaison between SSC management and UPD
• Participate in meetings with Student Union and SSC staff
• Participate in SJSU Police training as appropriate

Knowledge, Skills & Abilities

• Ability to learn, quickly learn, understand, and apply specific San Jose State University regulations
• Ability to understand and apply local, state and federal laws
• Knowledge of, or ability to learn to use, applicable public safety equipment and systems.
• Ability to prepare clear and concise reports
• Excellent oral and written communication skills
• Ability to act calmly and rationally in emergency situations
• Ability to understand and operate a computer card key access station
• Ability to understand and operate fire safety and alarms systems
• Ability to learn Police 10 code
• Excellent customer service skills
• Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment
• Ability to monitor / access CCTV screens
• Ability to communicate with constituents in a professional and respectful manner

Required Qualifications

• High School Diploma or equivalent
• Valid California Driver’s License

License

A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.

Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses.

Preferred Qualifications

• Six months previous police / security / military law enforcement training and / or experience
• Experience working in a residential setting
• Customer Service Experience
• Experience working with student populations

Compensation

Classification : Community Service Specialist I

Anticipated Hiring Salary : $3,463 / month (0.75 FTE)

CSU Salary Range : $3,680 / month - $5,310 / month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .