General Manager - OSHA Thai Kitchen (*New Restaurant Opening*)

OSHA THAI KITCHEN

GENERAL MANAGER JOB DESCRIPTION

INTRODUCTION

Osha Thai Kitchen’s goal is to provide guests with an authentic Thai inspired menu, focusing on traditional Thai street food, served alongside a signature cocktail program, and an expertly curated wine and beer list.

This is an extremely exciting time! Osha Thai Kitchen is looking for great people to lead its opening team. We are in search of team members who embody our vision of a dining experience and are ready to help write the next chapter of Thai food dining in Houston.

RESPONSIBILITIES / DUTIES

• Responsible for daily manager’s report and other guidelines for effective and efficient shift management, including kitchen line checks and pre-shift service meetings.
• Responsible for manager’s agenda and opening and closing checklists for all departments.
• Assumes responsibility for labor in all departments, making sure all schedules are completed in accordance with the budget, and ensuring the best coverage for 100% customer satisfaction.
• Assures all management and staff training and development is performed correctly and thoroughly to ensure minimal staff turnover.
• Assumes 100% responsibility for coaching all managers and employees in all departments to follow job descriptions and operating policies and procedures.
• Work with chefs in designing strategies for menu specials relating to food costs, budget, and variances.
• Leads weekly manager’s meetings.
• Assumes 100% responsibility for assigning weekly goals to management and ensuring their completion, while accomplishing his / her own goals determined by owner.
• Assumes 100% responsibility in giving manager and associates goals, the tools and assistance in accomplishing those goals and completing all goals determined by owner.
• Assumes 100% responsibility for operating the property in accordance with all state and local laws and ordinances.
• Assumes 100% commitment to management, employee continued training and development.
• Assures that all purchasing is done for the best quality products per specification and from approved vendors. Assumes 100% responsibility that all receiving is physically accounted for, at the price quoted for.
• Works in accordance with the accounting department, providing all accurate information needed to produce DSR’s, P&L’s, budget and payroll.
• Responsible for overseeing and processing payroll.
• Works in conjunction with the marketing / pr agency to determine and execute all marketing strategies.
• Assumes 100% commitment to operate the unit within the means of the budget provided.
• Works with the managers and staff to assure 100% quality in food products, 100% of the time.
• Ensures that all drink recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Is trained and able to train staff in all POS functions and all associated software.
• Assumes 100% responsibility for understanding budgetary needs of the restaurant.
• Assumes 100% responsibility for the financial health of the restaurant.
• Assumes 100% responsibility for the overall health of the restaurant.
• Acts as role model for outstanding service; continuously works to elevate service standards, and personally embodies hospitality in daily actions.
• Pledges to perform job functions while upholding company policy and procedures according to company operating policies manual.

MINIMUM QUALIFICATIONS

• Passion for food and beverage
• Positive attitude, and solution-oriented
• Self-motivated and self-aware
• Able to stand for 10 hours at a time
• Able to operate in a fast-paced, high-volume environment
• Takes initiative and has a sense of urgency
• Available to work 50-55 hours a week
• Available to work weekends
• Able to lift 25 pounds
• Good hearing for accurate communication
• Emotional intelligence
• Must be able to physically carry out the position requirements
• Must be alert to all management, staff, and customer needs

REQUIRED TRAINING / EDUCATION / EXPERIENCE

• College degree not necessary, but preferred
• Minimum of three years general manager experience
• Must possess detailed knowledge of front and back of the house management
• Must be proficient in budgeting, product ordering, perpetual inventories, staff selection, scheduling, training, and customer service
• Must have Texas Food Handlers and TABC Certifications

This position reports to Owner .

Osha Thai Kitchen’s goal is to provide guests with an authentic Thai inspired menu, focusing on traditional Thai street food, served alongside a signature cocktail program, and an expertly curated wine and beer list.

This is an extremely exciting time! Osha Thai Kitchen is looking for great people to lead its opening team. We are in search of team members who embody our vision of a dining experience and are ready to help write the next chapter of Thai food dining in Houston.