Business Systems Analyst

Company Overview :

Our client is a leading provider of innovative solutions in the manufacturing sector. We specialize in delivering cutting-edge technology solutions to optimize business processes and drive operational efficiency on a global scale.

Position Overview :

We are seeking a talented and experienced Business Systems Analyst to join our dynamic team. The successful candidate will play a pivotal role in analyzing, designing, and implementing systems solutions to support our global business operations.

This position offers an exciting opportunity to work closely with cross-functional teams and make a significant impact on our organization’s success.

Key Responsibilities :

• Conduct thorough analysis of existing manufacturing business systems, workflows, and processes to identify inefficiencies and areas for improvement.
• Serve as a primary liaison between the Applications team and business application users, effectively communicating requirements and collaborating on solution design.
• Support global business process improvement initiatives by configuring, testing, and implementing enhancements to our ERP (Enterprise Resource Planning) systems, including Oracle’s E-Business Suite, and CRM (Customer Relationship Management) systems, such as Salesforce.
• Evaluate and recommend hardware and software solutions that align with business objectives, considering factors such as scalability, security, and usability.
• Lead or participate in the implementation of new systems or system enhancements, ensuring successful deployment and integration with existing infrastructure.
• Develop comprehensive documentation, including system requirements, design specifications, user manuals, and training materials, to facilitate smooth adoption of new systems.
• Provide training and support to end-users, acting as a subject matter expert and assisting with troubleshooting and issue resolution.
• Stay abreast of emerging technologies, industry trends, and best practices in system analysis and design, proactively identifying opportunities for process improvement and optimization.

Qualifications :

• Bachelor’s degree in Computer Science or a related field, or significant experience in lieu of degree.
• 5-10+ years of concentration in a business systems analyst role, preferably in a manufacturing environment.
• Proven experience implementing and supporting ERP, WMS (Warehouse Management System), Salesforce CRM, and supporting applications.
• Proficiency in system analysis techniques, including requirements gathering, process modeling, and data analysis.
• Solid understanding of software development lifecycle (SDLC) methodologies and best practices.
• Demonstrated ability to establish strong relationships with internal customers and effectively communicate with stakeholders.
• Initiative-driven with strong problem-solving skills and the ability to work independently and as part of a team.

Why Join Us :

• Opportunity to work on impactful projects that drive global business operations.
• Collaborative and inclusive work environment with opportunities for professional growth and development.
• Competitive salary and benefits package, including healthcare, retirement plans, and more.
• Convenient location in Philadelphia, PA, with easy access to public transportation and local amenities.

Join our client and be part of a team that is shaping the future of manufacturing through innovation and technology! Apply now to embark on a rewarding career journey with us.