Assistant General Manager (Subway)

A Subway Assistant Manager typically assists in managing the operations of a Subway restaurant, ensuring smooth daily operations, maintaining customer satisfaction, and supporting the management team. Here’s a general job description :

Key Responsibilities :

• Customer Service : Ensure customers have a positive experience by greeting them, taking orders, and resolving issues promptly.
• Supervision : Oversee staff during shifts, provide training, and ensure adherence to company policies and standards.
• Operational Support : Help manage inventory, restock supplies, and ensure food preparation meets quality standards.
• Health & Safety Compliance : Ensure the store adheres to all health, safety, and cleanliness guidelines, including proper food handling, sanitation, and store maintenance.
• Shift Management : Assist in scheduling shifts, managing time-off requests, and ensuring staffing levels are appropriate.
• Cash Handling : Oversee cash management processes, including opening and closing the register, processing transactions, and balancing cash drawers.
• Marketing Support : Help implement promotions and advertising to increase sales.
• Problem Solving : Address customer complaints or issues quickly and professionally, seeking to maintain high satisfaction levels.
• Reporting : Assist the manager with reporting on sales, inventory, and staff performance.
• Team Collaboration : Foster a positive and productive work environment, ensuring the team works well together.

Skills and Qualifications :

Education :