Job Description
Job Description
Company : Judiet Dere State Farm Agency, Inc.
Location : Renton, WA
Job Type : Full-Time
Job Description :
As an Insurance Customer Relations Representative with Judiet Dere State Farm Agency, Inc., you will play a vital role in delivering exceptional client experiences and supporting the growth of our successful insurance agency.
We are seeking a detail-oriented, customer-focused team member with a passion for helping others and a solid background in customer service and problem-solving.
This role requires a strong understanding of life insurance or the willingness to learn about the importance of life insurance coverage.
If you are a customer-focused, empathetic individual with a background in customer service and a willingness to learn about life insurance, we would love to hear from you.
Join our team and enhance your career while making a positive impact on our clients' lives.
Responsibilities :
- Handle customer inquiries promptly and resolve any issues or concerns
- Maintain accurate and up-to-date client records, ensuring information is complete and accessible
- Assist with implementing customer retention strategies to foster long-term relationships
- Collaborate with other departments to ensure customer satisfaction and smooth operations
- Stay knowledgeable about insurance products and industry trends to provide accurate information to clients
Qualifications :
- Property & Casualty License or ability to obtain within 30 days of hire
- Life & Health License or ability to obtain within 60 days of hire
- Strong communication and problem-solving skills
- 1-3 years of experience in customer service preferred
- Ability to remain calm and composed in high-stress situations
Benefits :
- Competitive hourly rate plus commission and bonus opportunities
- Paid time off (vacation and personal / sick days)
- Health and dental benefits
- Employee appreciation lunches
- Supportive work environment
- Opportunities for growth and advancement
- Monday-Friday, 9 : 00am-5 : 00pm office hours
Note : Please include any relevant certifications or licenses in your application.
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