A company is looking for a Sr. Complaint Management & Customer Insights Manager - Remote.Key ResponsibilitiesManage the bank's Enterprise Complaint Management program and ensure compliance with regulatory requirementsUtilize complaint and feedback data to recommend improvements and track experience enhancement effortsOversee team development, performance management, and ensure adherence to service level agreementsRequired QualificationsUndergraduate Degree in a related field8+ years of relevant experience5+ years of project management experience7+ years of customer service or complaint handling oversight3+ years of regulatory / compliance / complaint management experience
Senior Manager, Product Management
Create monthly IQVIA data analysis and reports for sales team and senior management. This position will generate sales analytics, product management and portfolio analysis to support the Generics Retail business. Complete ad-hoc analyses and projects per Management's request. ...
Senior Manager Workforce Management
A company is looking for a Senior Manager of Workforce Management to develop and implement workforce planning strategies. ...
Senior Manager, Technical Program Management, Bank Tech
Center 1 (19052), United States of America, McLean, VirginiaSenior Manager, Technical Program Management, Bank TechAre you interested in leading programs that deliver on critical business goals and build large scale products & platforms?About Capital One: At Capital One, we’re changing banking for g...
Senior Manager of Technical Program Management
A company is looking for a Senior Manager of Technical Program Management. ...
Senior Manager, Controls Inventory Governance and Management, U.S. Internal Control
Title: Senior Manager, Controls Inventory Governance and Management, U. Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Responsible for the developmen...
Senior Manager, Technical Program Management - Enterprise Data
Center 3 (19075), United States of America, McLean, VirginiaSenior Manager, Technical Program Management - Enterprise DataAre you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we’re changing banki...
Digital Wealth Product Management, Senior Group Manager
The Product Management Senior Group Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership, and budgetary management. The Digital Wealth Product Senior Group Manager will drive strateg...
Senior Manager, Technical Program Management, Bank Tech - Capital One
Center 1 (19052), United States of America, McLean, VirginiaSenior Manager, Technical Program Management, Bank TechAre you interested in leading programs that deliver on critical business goals and build large scale products & platforms?About Capital One: At Capital One, we’re changing banking for g...
Asset & Wealth Management - Tax Senior Manager
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capit...
Senior Manager, Technical Program Management, Bank Tech
Center 1 (19052), United States of America, McLean, VirginiaSenior Manager, Technical Program Management, Bank TechAre you interested in leading programs that deliver on critical business goals and build large scale products & platforms?About Capital One: At Capital One, we’re changing banking for g...