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Associate Customer Success Manager

VirtualVocations
Washington, District of Columbia, United States
Full-time

A company is looking for an Associate Customer Success Manager to engage with enterprise accounts and ensure customer satisfaction.

Key Responsibilities : Foster strong relationships with key stakeholders and serve as their primary point of contactOversee the onboarding and implementation process for new enterprise customersMonitor customer usage and health metrics, proactively identifying risks and opportunitiesQualifications : A minimum of 2 years of experience in DevOps, DevSecOps, consulting, customer success, or account managementExperience with a complex product suite is a plusExperience working with Fortune 500 accounts, particularly in Financial Services or Healthcare, is a plusFamiliarity with customer success principles and methodologies is a plusMust be based in the US with US work eligibility

23 days ago
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