Job Description
Job Description
Fresh out of school and looking for an exciting opportunity and rewarding customer service career in the heart of Bonita Springs, FL?
Join our vibrant team as an Insurance Customer Service Representative, working in our beautiful office building. Since this is not a commissioned role or sales-related your pay will not change from week to week.
As an Insurance CSR, you will play a key role in working with our valued customers, assisting them with policy changes, and ensuring they receive top-notch customer service.
Our office, located in the scenic Bonita Springs, specializes in personal lines insurance, with a primary focus on home and car insurance.
You will work with customers who already love us and help them answer questions and service their active policies.
Benefits :
- No experience needed
- Work in our beautiful office building in Bonita Springs, FL.
- Competitive compensation
- Opportunities for growth within the agency.
- Ongoing professional development and training.
- Great health insurance and benefits
- Holidays off
- Generous PTO
- Matching 401K
Compensation : $50,000
$50,000
Responsibilities :
- Plan community events to market the company and increase brand awareness
- Help build online marketing, brochures, email campaigns, etc. that highlight our services
- Create and implement data entry protocols to streamline processes and increase productivity
- Inform team members regularly about the status of projects and any setbacks or achievements
- Buy materials for the office when necessary
- Engage with existing customers to address inquiries, assist, and facilitate policy adjustments
- Deliver exceptional customer service to maintain high client satisfaction levels
- Collaborate with the team in our bustling office environment, handling various tasks efficiently
- Comfortable talking on the phone
Qualifications :
- High school diploma or GED required, some college experience preferred
- Display excellent written, problem-solving, and verbal communication skills
- Customer service experience in our industry is preferred
- Navigates computer programs with ease to provide a quick front-desk experience for customers
- History of being deadline-driven and extremely organized
- Willingness to obtain an insurance license; we are prepared to support you in the licensing process
- Adaptability to a fast-paced work environment with the ability to manage multiple tasks effectively
- Be comfortable working in an office
- Willing to learn new things
About Company
Regency Insurance Group is a personal lines insurance agency based in sunny Florida. We specialize in providing home, car, and flood insurance in a complex coastal marketplace.
Regency Insurance Group was founded in 2012 by Kagen Cooksley and Kevin Koelemeyer. They have grown this tremendous operation from scratch to over 30,000 clients.
Regency Insurance Group has the absolute best team in the industry and our model is to provide excellent customer service while offering the most competitive products.
We love to grow and have fun doing it.
Customer Service Representative/inside Sales Representative - 3
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. The CSR/ISR sells the organization’s products and services for prospective and established cus...
Bilingual Customer Service Representative
What it's like to be a Bilingual Customer Service Representative at Bilingual Customer Service Representative. Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative and embark on a rewarding career in the insurance industry! This onsite role offers the opportunity t...
Entry Level Customer Service
First-year on target earnings $50,000-$80,000 and higher-performing and experienced employees will earn $80,000+ Entry Level Customer Service Representative Daily Responsibilities: Become an expert in renewable energy and solar alternatives by attending training classes and webinars Network with top...
Customer Service And Sales Support Representative
Each of our state licensed representatives are independent brokers, and with that freedom, they have the resources to provide clients with endless options and the ability to customize the best coverage and prices that fit families’ needs. ...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Remote --- Customer Service Representative
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brand...
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...
Plumbing Customer Service Representative
Plumbing Customer Service Representatives. Buckle up for a day filled with excitement and challenge as a Plumbing Customer Service Representative! Imagine starting your morning with a warm cup of coffee as you prepare to tackle whatever the day throws your way. We would prefer some experience in a c...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Administrative Assistant/Customer Service Representative
We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accurately processing submissions sent electronically by our members. A Data Entry Specialist will compare data with source documents submitted by our members, checking for accuracy ...