Server & Cloud Services Manager (Remote, CST required)

This is a full time position paying between 135-140k plus benefits. It is a remote role in the Central United States, but will require up to 20% travel to Data center locations.

This role will manage 1 direct report from day 1, and is expected to manage 2-3 additional engineers as they are hired. The role is expected to grow over time in the area of management with the goal of becoming a Director in the future.

The Server & Cloud Services Manager will oversee our organization's server infrastructure and cloud services. The ideal candidate will possess in-depth expertise in VMWare, Veeam, Windows Server, Linux, Azure, AWS, Active Directory, Office 365, co-lo data centers as well as disaster recovery and business continuity planning.

Strong organizational, project management and people management skills are required to be successful in this position.

• Manage and maintain the organization's server infrastructure, including physical and virtual servers running on VMWare and Hyper-V environments.
• Lead and manage server and cloud infrastructure projects with effective project management and leadership skills.
• Implement and manage backup and disaster recovery solutions utilizing Veeam Backup & Replication or similar technologies.
• Oversee cloud services on platforms such as Azure, AWS, and Office 365, ensuring optimal performance, scalability, and security.
• Lead and manage cloud-based Telephony platforms such as Ring Central, Mitel and FlexIP ensuring it is meeting business needs with optimal performance, scalability, and security.
• Lead the design, implementation, and maintenance of Windows Server and Linux-based systems, ensuring reliability, security, and compliance with industry best practices.
• Lead and manage Storage Area Networks, monitoring storage performance and capacity, troubleshooting storage-related issues, and performing necessary upgrades.
• Develop and maintain documentation, including standard operating procedures, system configurations, and disaster recovery plans.
• Proactively monitor server and cloud infrastructure performance, troubleshoot issues, and implement solutions to optimize efficiency and reliability.
• Stay current with industry trends and emerging technologies related to server and cloud services, recommending, and implementing innovative solutions to enhance the organization's IT capabilities.
• Collaborate with other IT teams and stakeholders to develop and implement server and cloud-related projects and initiatives.
• Conduct regular check-ins with all direct reports to monitor performance, track progress on the completion of work duties and responsibilities and discuss successes and challenges.
• Develop employees within their roles via coaching, counseling, and disciplining when appropriate.
• Take ownership of your speech, conduct, demeanor, and deliverables.
• Adhere to established policies, procedures, agreements, and deadlines.
• Act as thoughtful stewards of the company and its resources.
• Participate in a rotating on-call schedule with other members of the team.
• Up to 20% travel may be required to execute assigned activities.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Information Technology, or related field; or equivalent work experience.
• Minimum of 10 years of experience managing server infrastructure and cloud services in a complex IT environment.
• Expertise in VMWare vSphere and / or Microsoft Hyper-V virtualization technologies.
• Expertise implementing and managing backup and disaster recovery solutions, preferably with Veeam Backup & Replication.
• Expertise implementing, managing and troubleshooting Windows Server and Linux operating systems.
• Proficiency in implementing, tuning, and troubleshooting Storage Area Networks.
• Hands-on experience with Azure or AWS, Remote Desktop Services and Office 365 services, including provisioning, configuration, and management.
• Strong understanding of Active Directory, including user and group management, Group Policy, and LDAP integration.
• Strong understanding of TCP / IP networking.
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and implement effective solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.
• Strong project management and leadership skills.
• Relevant certifications such as VMware Certified Professional (VCP), Microsoft Certified : Azure Administrator Associate, AWS Certified Solutions Architect, or equivalent certifications are a plus.
• Experience working with cloud-based phones systems such as Ring Central or Mitel is a plus.
• Experience supporting IBM ISeries Systems (AS / 400) is a plus.
2 days ago