A company is looking for a Senior Director - Business Solution Owner, Contact Center Solutions, Customer Experience.Key ResponsibilitiesDrive client-specific solution architecture and development in a complex technology environmentCollaborate with cross-functional leaders to build partnerships and align marketing with sales strategiesDevelop a product / solution roadmap and identify opportunities for internal migrations from legacy solutionsRequired QualificationsBachelor's degree in Computer Science, Information Systems, Public Health or Administration, or equivalent experience12 years of experience in product management, including creating product vision and roadmapsExperience with enterprise-facing products such as SaaS platforms and APIsFluency with Medicaid market dynamics and trendsExperience with AI and machine learning technologies applied to customer service or contact centers
Senior Director of Solutions Engineering
Director, Solutions Engineering. ...
Senior Sales Engineer, Cloud Contact Center Solutions
Within our Software Solutions team, you will innovate and engineer cutting-edge technologies to transform the future of customer experience (CX) and empowering our clients to work in new ways, learn from new insights, and seize new opportunities! Our transformative solutions are powered by artificia...
Director of Contact Center Training
A company is looking for a Director, Contact Center Training to lead training and development across support teams. ...
Director, Product Owner - Next Generation Contact Center
As a Director, Product Owner - Next Generation Contact Center you will develop and drive the product vision and strategy, providing constant feedback to the team and helping to set and drive toward the vision. Experience with cloud contact center set up and integration with other platforms such as c...
Senior Specialist Contact Center Technology
A company is looking for a Senior Specialist, Global CX, Contact Center Technology. ...
Entry-Level Data Analyst (Remote)
D Aceto Services LLC is seeking a motivated and detail-oriented Entry-Level Data Analyst to join our team. Help maintain data integrity and accuracy within databases. In this remote position, you will work closely with various departments to analyze data, generate insights, and support decision-maki...
Director of IT Engineering
A company is looking for a Director of IT Engineering to lead their Asset Management, Logistics, and Client Engineering functions. ...
Customer Service Representative
The Customer Service Representative will interact with Joshua Tree Experts clients by addressing inquiries and resolving complaints. Minimum 1 year experience in customer service. Communicate effectively with clients via telephone and email to provide support and information on services. Collects an...
Customer Service Representative
The Customer Service Representative has a unique responsibility for managing customer orders, while acting as the primary communication hub between our sales and production departments. Customer Service Representative at our manufacturing facility in Allentown, PA. Customer experience is core to eve...
Data Solutions Architect
The Data Solutions Architect will be part of the enterprise architecture group and be a key contributor in defining enterprise architecture standards, supporting enterprise architecture data program roadmap, technology modernization and optimization strategies. Collaborate closely with data owners, ...