Product Manager, Personalization

Grow your career with a growing organization

Whether they're helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better.

When it comes to job satisfaction, that's hard to beat. And from a personal satisfaction perspective, you'll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment.

Your future starts now.

We are seeking a skilled and collaborative product manager with experience to lead our personalization initiatives. You will enhance customer experiences and scale up the technologies behind our marketing and communication tools, including emails, notifications, and SMS.

Your contributions will be pivotal in achieving Empower's objectives, such as increasing customer acquisition, engagement, and loyalty, all in support of Empower's mission to guide clients to financial freedom.

Your role entails crafting the vision, pinpointing opportunities, establishing goals, shaping customer / marketer interactions, and rolling out new features.

What you will do :

• Own and define the vision, strategy and product roadmap for personalization experiences and platforms at Empower
• Identify leapfrog product features, leveraging forward thinking technology, data, tools (including ML or AI) and industry best practices that will provide a significantly differentiated value and best-in-class experience to our clients
• Create and evangelize a product vision and own a multi-year product roadmap, including prioritizing and driving backlogs for launch with your dedicated engineering teams
• Communicate the vision, strategy, execution plan and customer impact / learnings to all stakeholders including the highest levels of leadership in the company
• Collaborate closely with the full cross-functional team (e.g., marketing, product, design, engineering, platform, data, compliance, risk, finance and operations) for your line of business & initiatives, to help execute on the strategic vision
• Understand Empower's business goals, the competitive landscape, and design products that align with our mission and vision
• Constantly challenge the status quo and identify opportunities to move faster and more efficiently

What you will bring :

• 4+ years of experience leading major (digital) direct-to-consumer products and working collaboratively with engineering, design, and research teams
• Previous experience with personalization engines and / or MarTech cross functional teams
• Technical savvy with marketing systems and ability to partner closely with marketing leadership
• Full stack "operator" : ability to both create an execute the business and product strategy; with clear objectives, but limited, ambiguous, or varied direction
• Excellent communication skills, storytelling, and organizational skills that instills confidence in senior leaders, cross-functional partners, and peers
• Relentless follow through and commitment to do the right through and do what you say
• Passionate about tackling complicated and impactful customer problems! You do right by them, always
• Critical, analytical thinker and comfortable analyzing data and pulling out key insights
• Bachelor's degree or equivalent experience; MBA is a plus

What will set you apart :

• Proven track record of navigating through the full product life cycle, integrating customer feedback in requirements, driving prioritization, and pre / post-launch execute
• Experience in the fintech industry with demonstrable knowledge of industry best practices
• Critical, analytical thinker and comfortable analyzing data and pulling out key insights

PJHTF

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT / OPT.

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250 / year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time - 16 hours per calendar year
• Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation.

BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

$92,400.00 - $130,500.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program.

Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance.

Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and / or skill level and will be finalized at the time of offer.

Equal opportunity employer

Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption.

You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided.

You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.

Job Posting End Date at 12 : 01 am on :

07-03-2024

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