Quality Assurance Specialist

VirtualVocations
Fremont, California, United States
Full-time
We are sorry. The job offer you are looking for is no longer available.

A company is looking for a Quality Assurance Specialist to provide administrative and analytical support for quality monitoring and survey processes.

Key ResponsibilitiesConduct quality assurance monitoring audits for the contact center and provide coaching to agentsAnalyze performance data, identify gaps, and communicate findings to managementFacilitate calibration sessions and participate in meetings to strategize on performance improvementsRequired QualificationsHigh school diploma1-3 years of experience in a call center environment, preferably in a QA or coaching roleMust be trained on all 3 Tiers of the LA Care ProgramProficient in Microsoft Applications including Word, Excel, and OutlookAbility to work independently and collaboratively under stringent deadlines

7 days ago
Related jobs
Promoted
VirtualVocations
Santa Clara, California

A company is looking for a Senior Quality Assurance Specialist to support quality assurance initiatives in the clinical research field. ...

Medix™
San Jose, California

Generate quality records as needed (CAPAs, CCs) to support process improvements. Experience working within a quality system (e. ...

Promoted
VirtualVocations
Santa Clara, California

A company is looking for a Financial Aid Quality Assurance Specialist. ...

Mindlance
Santa Clara, California

Responsible for supporting development and implementation of Quality Management System (QMS) and supporting infrastructure/tools in compliance with FDA Quality System Regulation (QSR) regulations, International Standards Organization (ISO) regulations, and Roche corporate requirements. Develop stand...

Promoted
VirtualVocations
Santa Clara, California

A company is looking for a Claims Quality Assurance Specialist responsible for auditing claims processes and supporting quality assurance for claims adjusting teams. ...

Katalyst Healthcares & Life Sciences
Pleasanton, California

Minimum of 4-6 years of experience in quality assurance within the medical device manufacturing industry. Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or similar certifications. Excellent understanding of Quality Management Systems (QMS) and regulatory requirements in the medic...

CSBio
Menlo Park, California

Quality Assurance in a pharmaceutical, medical device or drug manufacturing company. In 1994, we opened our custom peptide facility and began producing high quality compounds for research organizations and pharmaceutical companies worldwide. Authors or approves procedures, work instructions and othe...

Naval Supply Systems Command
CA

Ensures that contractor is performing quality assurance (QA) of stored petroleum products, maintaining quality standards in compliance with MIL-STD 3400-C. The incumbent is the Quality Assurance Evaluator (QAE) for the alongside aircraft refueling contract. The incumbent is responsible for insuring ...

Abbott Laboratories
Livermore, California

Apply quality principles, analyzes quality records, prepares reports and recommends improvements. As the Analyst I, QA, you’ll have the chance to analyze quality standards for components, materials, or services. Apply measures, sampling methods, testing methodology and other procedures that ensure t...

Abbott
Livermore, California

Apply quality principles, analyzes quality records, prepares reports and recommends improvements. As the Analyst I, QA, you’ll have the chance to analyze quality standards for components, materials, or services. Apply measures, sampling methods, testing methodology and other procedures that ensure t...