Everlight Solar is seeking a skilled highly energetic and motivated individual to join the Everlight Solar team as a Customer Service Representative! This is a FULLY REMOTE, full-time, entry level, evening shift position, with some weekend work.
The Customer Service Representative will act as a connection, establishing and building relationships with our customers, operating in a fast-paced environment with precision and competence.
Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.)
Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance.
Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success.
Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams.
Responsibilities :
- Handle high amounts of incoming calls
- Identify and evaluate customers' needs to deliver satisfaction
- Build sustainable relationships of trust through open and interactive discussion
- Provide accurate, valid and comprehensive information by using the right methods / tools
- Manage complaints, provide proper solutions and options; follow up to secure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Establish and build relationships with our customers
- Go the extra mile to engage customers
Requirements :
- Some proven customer support experience or experience as a client service representative is preferred
- Strong phone administration skills and active listening capabilities
- Ability to work independently and as a member of various teams and committees
- Strong attention to detail
- Exceptional communication and presentation skills
- Ability to multi-task, prioritize, and control time effectively
- Ability to operate in a fast-paced environment
- Ability to work nights & some weekends
- 1pm - 11pm CST, 4 days / week with rotating Saturdays or
- 3pm -11pm CST M-F with rotating Saturdays
Benefits :
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Sick and Safe Time
- Paid Holidays Off
Salary : $30,000-$40,000 / year
Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds.
Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply.
Authorized to work in the US and background check required.
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...
Customer Service Representative
Job Title: Customer Service Representative. Potential candidates should possess strong customer service skills with the ability to provide technical support over the phone and through online chat to their commercial customers. Strong customer service skills. Ascendion is a full-service digital engin...
Delivery & Customer Service Representative – CDL Required
As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. AmeriGas, the nation’s largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Represent...
Sales and Customer Service Representative
As a market leader, we are seeking a motivated and enthusiastic entry-level Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will play a pivotal role in assisting our sales team to drive revenue and meet targets through effective campaig...
Professional - Customer Service Representative Customer Service Representative
Support the Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing. Prior customer service experience is required in a fast pace environment. Assist customers via phone and email, and strive to increase knowledge of entire product...
Customer Service Representative - TurboTax
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative
CUSTOMER SERVICE REPRESENTATIVE JOB AVAILABLE IN ALBUQUERQUE, NM. Volt is immediately hiring for Customer Service Representative in Albuquerque, NM. As a Customer Service Representative, you will be:. Responsible for assisting customers via phone and email and striving to increase knowledge of entir...
Customer Service Representative
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative
The Customer Service Representative regularly communicates with internal and external customers of. As a HomeTeam Customer Service Representative, you can expect to:. Provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional servi...
Remote Customer Service Representative - Intuit
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...