Senior Customer Success Manager

VirtualVocations
Jackson Heights, New York, United States
Part-time

A company is looking for a Senior Customer Success Manager on a part-time basis.Key ResponsibilitiesConduct personalized outreach and training sessions for new customersMonitor customer satisfaction and proactively address risks or barriers to successAnalyze customer usage patterns and report on product malfunctionsRequired QualificationsMust have SaaS experienceExperience in a sales capacity within Customer SuccessStrong analytical skills and experience with Google AnalyticsMarketing background, preferably in paid media and performance marketing1+ years' experience in a Marketing Technology and Analytics environment is a plus

1 day ago
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