Engagement Data Analyst

Special Instructions to Applicants

Increase your chances of an interview by reading the following overview of this role before making an application.

A resume, cover letter and completed application are required for consideration for this position.

Please note, this is a HYBRID role.

Position Summary

If you thrive in a role where you can provide valuable analytical and problem solving skills and serve as a resourceful partner in building out and measuring our alumni engagement efforts, join us as the Engagement Data Analyst on our UCLA Alumni Affairs team.

Your work with us will be instrumental in constructing a solid foundation of data management and metrics to help inform a modernized narrative around alumni engagement.

We are dedicated to continually developing new and inventive ways that create and sustain active engagement with our 660,000+ alumni.

You will work with a variety of our inter- and intra- team stakeholders to develop, deliver and enhance data to expand engagement, implement capabilities to solve sophisticated business problems, deploy innovative products and ensure we maintain a high level of data quality.

We encourage you to apply for this remarkable opportunity to advance your career while you serve as a collaborative self-starter that loves to tackle new projects that will evolve and improve our alumni engagement processes and systems.

Explore more and embark on a rewarding career at UCLA, one of the most influential and consistently ranked top universities in the world.

Salary & Compensation

UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.

Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• Prior experience with and / or ability to develop reporting, dashboards, and stories within Tableau, Power BI, QuickSight, or similar reporting & visualization tools both within a working setting and for presentation to staff / leadership. (Required)
• Prior experience with and / or ability / willingness to learn technology tools and processes to work with raw data, information systems and processes, visualization, and perform general analysis using a variety of state-of-trade formats and tools. (Required)
• Experience working with and analyzing large amounts and various types of data to ensure accuracy and quality of information. (Required)
• Highly collaborative with ability to acquire input from and lead discussions with a wide range of stakeholders; proven track record in delivering a consistently high standard of customer service and success. (Required)
• Highly detail oriented with strong time / project management and organizational skills; flexible with ability to independently plan, organize and prioritize assignments, provide proficient follow up and make effectively timely decisions within deadlines with only general guidelines. (Required)
• Proficient in using Microsoft suite of applications such as Outlook, Word, Excel, PowerPoint, Teams, etc. to collaborate, document, manipulate data, report, and generally conduct business. (Required)
• Strong analytical and critical thinking skills to evaluate complex technical / administrative information to identify relevant concerns, recognize alternatives, formulate logical and objective conclusions, and communicate these with management, team members, customers, and vendors. (Required)
• Strong written and oral communication skills. (Required)
• Well-developed interpersonal skills to work effectively as a team member and diplomatically with inter-team and extra-team stakeholders. (Required)
• Working knowledge of constituent engagement systems and processes including common advancement & engagement methods. (Preferred)
• Working knowledge of the Blackbaud CRM environment including developing Smart Queries, Adhoc Queries, Marketing Efforts, Interactions, Mass Add, and other general usage processes. (Preferred)
• Familiarity with creating, modifying, and executing scripts such as Python and SQL scripting against a database. (Preferred)
• Familiarity with organizing work using Jira and with documenting processes using Confluence. (Preferred)

Education, Licenses, Certifications & Personal Affiliations

Bachelor's Degree in a related area and / or equivalent experience / training. (Preferred)

Special Conditions for Employment

Background Check : Continued employment is contingent upon the completion of a satisfactory background investigation.

Schedule

8 : 00 a.m. to 5 : 00 p.m.

Union / Policy Covered

99-Policy Covered

Complete Position Description

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