IT Support Specialist

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C-SC Employment

C-SC serves over 1,000 students, the majority of which are traditional-age students in residence on the campus overlooking the town of Canton, Missouri, and the Mississippi River.

As a residential, liberal arts college, Culver-Stockton’s mission is to prepare students of promise for a dynamic world through our distinctive experiential curriculum within a supportive learning community founded upon the best values of faith and the human spirit.

Position Description

Culver-Stockton College is seeking a full-time Information Technology Support Specialist responsible for providing support to the campus Learning Management System (LMS) and other IT services, including troubleshooting, training, and helpdesk management.

This role involves maintaining the Jenzabar enterprise system, assisting with hardware and software for both PC and Macintosh systems, and ensuring smooth operation of classroom technology.

The Specialist collaborates with faculty and staff to enhance course development and oversees training sessions. Strong communication skills, a focus on confidentiality, and the ability to work independently are essential for success in this fast-paced environment.

Responsibilities :

• Provide support and maintenance for the Jenzabar enterprise system, including configuration and database management.
• Manage all systems interfacing with the main Jenzabar system.
• Offer PC and Macintosh hardware and software support.
• Provide classroom and Learning Management System (LMS) support, including training and troubleshooting for faculty, staff, and students.
• Collaborate with the Dean of Graduate and Professional Studies, Director of Instructional Technology, and IT Operations to plan and coordinate full training sessions.
• Support course development to ensure alignment with best practices.
• Assist in managing standardized course evaluations and reports for divisions and instructors.
• Collaborate with Student Life to manage Campus Groups’ Wildcats Connect app and website.
• Lead IT Helpdesk operations and provide technical support.
• Perform other duties as assigned.
• Maintain confidentiality of all departmental and institutional information in compliance with the Privacy Act and institutional policies.
• Ability to work tactfully with faculty, staff, students, and the community.
• Familiarity with administrative policies and procedures.
• Willingness to seek out and incorporate new methods and principles.
• Ability to work independently and collaboratively in a team environment with professional, courteous communication skills.

Qualifications :

• Bachelor’s or Associate Degree in a technology discipline or computer-related field with experience in Information Technology preferred.
• Experience with Microsoft Office required.

What We Offer :

Competitive salary and benefits package including medical, dental, vision, life insurance, retirement matching, tuition remission / exchange and much more.

A supportive and collaborative work environment.

How to Apply :

Interested candidates should submit the following application materials to Culver-Stockton College, Human Resources, One College Hill, Canton, MO 63435.

Electronic submissions to [email protected] are highly encouraged! Culver-Stockton College is an equal opportunity employer and welcomes candidates from all backgrounds to apply.

We are committed to creating a diverse and inclusive workplace. Join us at Culver-Stockton College and make a difference in the lives of our students while advancing your career!

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