Safety & Security Program Manager

Description :

Job Description Summary :

The Safety & Security Program Manager is responsible for working with the Director of Risk Management, Safety & Security to ensure the plans and programs in place (that protect lives and property, prevent accidents and incidents, and preserve the learning environment and business operations of the University) are enforced and updated as needed.

Reporting directly to the Director of Risk Management, Safety & Security the Safety & Security Program Manager provides support in the areas of Security Operations, Risk Management and Insurance, Environmental Health and Safety, and Emergency Management.

This position will focus on program management of security operations, hazard-based risk identification, mitigation, and controls.

The Safety & Security Program Manager will also provide support and expertise to university, local, state and federal partners.

Duties and Responsibilities :

Job Duties and Accountabilities :

An Asterisk (*) denotes an essential job function for ADA purposes.

35%) Security Operations

• Develop and manage security policies, protocols, and procedures in line with best practices and regulatory requirements.
• Conduct regular risk assessments to identify potential security threats. Develop and implement strategies to mitigate risks and enhance campus safety.
• Organize regular training sessions and drills for security staff and the university community to ensure readiness and awareness of security procedures and emergency protocols.
• Manage site security, alarm monitoring, and other safety & security service vendors.
• Collaborate with Facilities and IT regarding access control, surveillance cameras, and emergency notification systems to ensure alarm / reporting controls are in order.
• Conduct investigations into student, faculty, and staff inquiries, suggestions, and complaints regarding campus security incidents, as directed.
• Maintain accurate records of all security-related incidents and prepare reports for university administration and regulatory bodies as required (e.

g., Annual Clery Report).

20%) Risk Management and Insurance

• Assist with follow-up on recommendations made by insurance carriers or broker to prevent or minimize losses.
• Support the administration of insurance policies that require ongoing management; examples may include processing registrations, tracking exposure data, or reporting of information.
• Assists with the development and oversight of the risk management program.
• Assists in the development, maintenance and communication of risk management policies, procedures, and plans.
• Coordinates the development and delivery of risk, safety and insurance programs and services for all leased or owned University properties.
• Conduct claims evaluations, accident inquiries, and evaluate risk management claims information to identify significant hazards and loss trends;

identify and recommend preventative measures and corrective actions.

• Assists the Director of Safety, Security, and Risk Management with administering the University’s workers’ compensation program and insurance.
• Investigates and analyzes work-related accidents and injuries. Works closely with selected broker, insurance carrier, and employee to monitor and resolve claims.
• Works alongside selected broker within the Risk Management Program to ensure that all claims are entered and accurate in the system.
• Provide reports and assist with identifying claim trends within the Risk Management Program.
• Coordinates with the Office of People and Culture to obtain required records and manage employee return to work.
• Identify potential areas of risk and recommend and implement preventive measures.
• Creating reports and presentations through risk management program.
• Collaborating with departments across the university to identify and mitigate risks.

20%) Environmental Health and Safety (EH&S)

• In coordination with the Director of Safety, Security, and Risk Management to develop, maintain and communicate health and safety policies and procedures.
• Assists with the development and oversight of safety program.
• Work collaboratively with key stakeholders to ensure effective implementation of health and safety programs.
• Perform periodic inspections of workplace facilities to detect fire and life safety hazards and conditions.
• Make recommendations for corrective measures.
• Perform job safety analysis and recommend safety equipment, safe work procedures, and communicate with departments to achieve safety excellence.
• Conduct investigations into employee inquiries, suggestions, and complaints regarding workplace health and safety issues.
• Maintain up-to-date knowledge and understanding of federal, state and local fire, safety, environmental and health regulations and procedures.
• Creating reports and presentations in the area of EH&S.

20%) Emergency Management and Business Continuity

• Develop and manage Emergency Response Team (ERT) program.
• Serve as a primary coordinator during emergencies at the Oakland campus, facilitating effective communication between security personnel, local law enforcement, and emergency response teams.
• Member of the Crisis Response Team (CRT).
• Assist in the Development, monitoring, and evaluation of a comprehensive EOP to be administered University-wide to ensure appropriate emergency preparedness and response from all students, faculty, and staff.
• Ensures all University locations have the necessary safety equipment and supplies.
• Maintains effective, collaborative and proactive relationships with local, state and federal emergency response agencies, as well as other college and university emergency management departments.

5%) Other duties as assigned

Skills and Abilities :

• Ability to maintain confidentiality.
• Knowledge of CA Building Codes and Fire Life Safety Codes.
• Demonstrates flexibility and good judgment when adjusting to changing job demands.
• Skills in developing strong community relations as well as building bridges between the campus community and the surrounding community.
• Ability to work effectively with the culture of the University, with sensitivity to issues of diversity.
• Ability to manage multiple tasks and respond under pressure.
• Excellent interpersonal and communication skills, combined with strong leadership and organizational skills which will enable him / her to work effectively with all encountered individuals, groups or organizations.
• Courteous and professional manner at all times.
• Ability to organize and prioritize workload.

Education and / or Experience :

• High school diploma required
• Bachelor’s Degree in a related field preferred
• Professional Designations and / or Certifications in a related field is highly desirable (e.g., ASIS Certified Protection Professional (CPP)
• Minimum of 3-5 years of security management experience preferably in an educational or campus setting.
• Possession of a valid California Driver’s License

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Position is based at the Oakland Campus full-time but must be willing to travel to other SMU campuses to evaluate safety and security needs and implement measures, if needed.
• Ability to lift up to 10 pounds, and to carry, push, pull, climb, kneel, and stoop.
• Computer use and handling material required.

The University has an institution-wide commitment to diversity, equity and inclusion. We strive to build a welcoming and supportive campus environment and acknowledge that diversity is an educational imperative to achieve excellence.

Benefits of Working at SMU

Health, Dental, Vision Care

SMU offers a broad range of employee benefits including health, vision, and dental care; sick leave, vacation and holiday leave, 403(b) retirement plan, life insurance, flexible spending accounts, voluntary tax-deferred annuities, educational leaves, sabbatical leaves, tuition reimbursement, tuition remission on SMU courses, disability insurance, and more.

SMU offers HMO, EPO and PPO health insurance plans, Delta Dental coverage, and VSP vision coverage.

Healthcare Flexible Spending Account

A Healthcare Flexible Spending Account (FSA) is a pre-tax benefit account used to pay for eligible medical, dental, and vision care expenses that aren’t covered by your insurance plan or elsewhere.

It’s a smart, simple way to save money while keeping you and your family healthy and protected.

Dependent Care Flexible Spending Account

A Dependent Care Flexible Spending Account (DCFSA) is a pre-tax benefit account used to pay for dependent care services, such as preschool, summer day camp, before or after school programs, and child or elder daycare.

A DCFSA is a smart, simple way to save money while taking care of your loved ones so that you can continue to work.

Life Insurance

As a means of financial protection, basic life insurance is provided for employees. Insurance may be purchased to benefit-eligible employees in order to supplement additional basic life insurance coverage.

Employees that purchase supplemental life insurance may also purchase coverage for dependents.

Retirement 403(b)

A retirement plan that includes investment alternative and a matching contribution plan is available to all benefit-eligible employees.

The retirement plan rewards special contributions of the long-service employee by providing a measure of financial security during retirement.

You Are Welcome Here

SMU does not discriminate on the basis of race, religion, color, sex, pregnancy, ethnicity, national origin (including ancestry), citizenship status, familial status, disability, age, sexual orientation, gender, gender identity, veteran or military status, predisposing genetic characteristics, or any other protected category under applicable local, state, or federal law including protections for those opposing discrimination or participating in any resolution process within the University or within the Equal Employment Opportunity Commission or other human rights agencies.

Nondiscrimination is consistent with the principles and practice of the University and is in compliance with Title VII of The Civil Rights Act of 1964, as amended, Title IX of The Education Amendments of 1972, and section 504 of the Rehabilitation Act of 1973.