Office Administrator

Company Description

AWP Safety / Stay Alert is North America’s leading traffic control specialist. Our team of 6,500 professionals helps secure 2,000 work zones every day ensuring customer crews, drivers, and our teams get home safely.

We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Super Bowl and Boston Marathon.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

Job Description

• Provide high-quality customer service to any walk-in customers.
• Collaborate with and assist the Billing Specialist, Operations Manager and Branch Manager with orders and customer needs.
• Answer incoming phone calls and transfer to the correct person.
• Respond, compose, and send e-mail correspondence throughout the company in a timely manner.
• Provide customer support via email, phone, or in person.
• Provide daily reporting for the operations team.
• Track attendance and add appropriate documentation to employee file in personnel system.
• Assist facility leadership in schedule creation and send daily.
• Validate job workflow daily.
• Update personnel records (i.e., new hire information, terminations, employee information, etc.)
• Ensure team member certifications are accurate and up to date in system to maintain compliance.
• Enter and submit weekly payroll.
• Monitor and communicate vehicle inspection, periodic maintenance, and maintenance needs to facility leadership.
• Maintain equipment / asset information in system.
• Create purchase orders for rentals and vendor purchases.
• Order PPE (Personal Protective Equipment) and other basic facility needs.
• Attend scheduled calls and meetings (digital and in person)
• Monitor safety reporting submissions.
• Other duties as assigned.

Qualifications

• Strong customer service skills
• Knowledge of construction, traffic control, or infrastructure industries preferred, not required.
• Effective communication skills, both written and oral.
• Excellent computer and internet skills
• Must exhibit purposeful, friendly, and tenacious demeanor.
• Strong ability to work independently and collaboratively.
• High energy and initiative-taking.
• Team focused and supportive of the company’s Mission and Vision.

Additional information

• All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
• Company paid 50k in basic life insurance.
• Company paid LTD.
• Health Savings and Flex Spending Accounts Available
• 401(k)
• Paid Time Off & Paid Holidays
• AWP named one of America’s Greatest Workplaces 2023 for Diversity

Compensation : $16-$17 / hour

AWP Safety / Stay Alert is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.