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Sales Operations Program Manager

VirtualVocations
Burbank, California, United States
Full-time

A company is looking for a Sales Operations Program Manager to enhance the sales skills of contact center agents while maintaining high service standards.

Key ResponsibilitiesOversee the development and execution of sales programs and initiatives for contact center agentsAnalyze sales data to identify trends and provide actionable insights for improvementManage and optimize sales processes, tools, and technologies to support sales goalsRequired QualificationsExperience in customer support and sales functions within the travel industryKnowledge of BPO operations and managementStrong analytical skills with the ability to interpret sales dataProficiency with contact center performance management processes and systemsDegree in sales, marketing, or business administration, or 5+ years of equivalent experience

4 days ago
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