Job Description
Job Description
Our Entry Level Business Development Associate is key to maintaining a high level of customer service, community engagement, and market management as we bridge together our clients and customers in transactional sales relationships.
The position will change as the role develops, so the scope of work increases as account management duties increase with the client.
Whether you're resolving inquiries, providing product information, or offering solutions, your efforts will directly impact the satisfaction and loyalty of our customers.
Our foundation is based around respect within our team and our clients, diversity and inclusion, and we promote a family first lifestyle;
beautifully blending both our company culture and our developing company.
Responsibilities :
- Role models outstanding customer service for the team
- Work closely with both the sales and customer service teams to develop and disseminate positive branding messages for our clients' products and services.
- Promotes a culture of honesty and integrity; maintains confidentiality and professionalism (especially when handling customer complaints)
- Takes an active role in training and mentoring new Customer Service Representatives
- Learn and client pertinent product knowledge for our brands
- Follow client guidelines
- Execute campaign per management’s request
- Efficiently communicate information to clients and consumers
Requirements :
- Highschool diploma or higher
- 1-2 years of retail, sales, marketing or customer service experience is preferred
- Ability to think on your feet and to problem solve effectively
- Exceptional customer service and communication skills
- Ability to apply constructive feedback
- Ability to work in a fast-paced marketing and sales environment
- Must love working with people and be comfortable in a forward facing environment
We use a personal approach that sets us apart from competitors to attract a real voice to the value that increases customer, client, and partner interaction.
We have established ourselves as a reliable party with a proven client track record that has seen notable success with our help.
We're very excited about what we see in front of us, and we think you will be too so come join our team and contribute to our growth! If you thrive in a fast-paced environment, enjoy building relationships, and take pride in delivering top-notch service, then we want to hear from you.
The average base salary for Business Development Associate ranges between $45,000 and $75,500 per year. Experience and ability to build relationships within a sales format will determine the amount a BDA can make.
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