Principal Technical Program Manager (Mailchimp)

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper.

We never stop working to find new, innovative ways to make that possible.

Qualifications

• 10+ years of Program Management experience, including 8 or more years leading multiple complex technology-focused programs
• Demonstrated ability to think end-to-end, lead long term programs and manage multiple programs simultaneously within a large portfolio.
• Excellent leadership and interpersonal skills. Demonstrated ability to work in a complex & matrixed environment with the ability to influence at all levels.
• Outstanding communication skills appropriate for executive-level audiences. Ability to communicate goals of programs, relationship to business goals in a succinct and easy to digest manner.
• Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries for delivery of best outcomes.
• Degree in engineering, computer science, information systems or equivalent experience.
• Good understanding of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with

Responsibilities

Overall :

• Thrive in establishing order and clarity amongst ambiguity and chaos
• Work well with others when conflicts arise, with ability to influence others to work towards desired outcomes
• Anticipate, recognize, and work through resistance or setbacks independently

Portfolio :

• Strong strategic partnership with Engineering, Product Leaders &Customers to deliver amazing customer innovations with velocity and provide technical guidance and focus across an organization
• Ability to quickly come up to speed and scale large portfolio of high priority deliverables independently
• Understand the product and technology landscape and connect the dots across various programs within a portfolio to simplify the why / what / how’
• Ability to implement durable program structure across portfolio, simplifying processes enabling the org to operate smoothly
• Partner with the Senior Leadership Team to unblock / guide program teams’ delivery
• Manage risks, issues, and escalations
• Strong communication skills providing portfolio progress to Senior Leaders

Program :

• Flexibility to go deep when needed, applying repeatable program structure, executional rigor, and operational cadence to bring together complex, cross-organizational teams
• Drive creation of program roadmaps and execution plans across all phases of planning, development, and production readiness and launch
• Collaborate with key stakeholders in executive teams, product management & engineering, and various cross-functional teams to effectively drive towards program outcomes
• Quickly and effectively, identify and clarify the critical issues and dependencies that need action and drive them through to closure.

Communicate results clearly and in actionable form. Effectively balance business needs versus technical constraints

Communicate progress across the organization and at all levels; includes program status, risks, dependencies and change control

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $200,000 - $270,500, Bay Area California $204,000 - 276,000.

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs .

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.