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Customer Care Team Member

VirtualVocations
Carrollton, Texas, United States
Full-time

A company is looking for a Customer Care Team Member to provide remote support to customers in various sectors.Key ResponsibilitiesHandle customer service, technical support, billing, and product inquiries with empathyDocument inquiries, troubleshooting steps, and resolutions accuratelyEducate customers through troubleshooting processes using web-based toolsRequired QualificationsMust reside in specific states : AR, FL, GA, IL, KS, NH, OH, TN, TX, PA, VAPersonal Windows 10 Operating System required with webcam and USB headsetMust pass all assessments and system checksHigh school diploma or equivalent requiredFamiliarity with troubleshooting various devices and platforms

7 days ago
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