Director of Travel Industry Sales

Situated in Downtown’s Second Street District, Austin Proper Hotel and Residences is the newest luxury lifestyle hotel in Austin, just steps from Lady Bird Lake, the legendary Austin City Limits music venue and nearby boutiques.

With inspiring interiors by Kelly Wearstler and culinary offerings in collaboration with McGuire Moorman Hospitality, Austin Proper offers 238 rooms and suites, a dedicated spa and fitness center, and 9,500 square feet of meeting and event spaces, including a rooftop pool deck offering small-batch tequilas and majestic lake views.

Anything less just wouldn’t be Proper.

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.

We are seeking a Director of Travel Industry Sales to join our team. This key role is responsible for maximizing sales revenue from the Corporate, Entertainment & Consortia segments as well as achieving & maintaining the department’s KPIs, tracking systems, databases, and reports.

Our ideal candidate must represent the sales department both internally and externally in a professional manner in accordance with Austin Proper Hotel standards.

Duties / Responsibilities

• Meet required individual sales goals by maximizing revenue from Corporate, Entertainment & Consortia segments
• Meet KPIs as set by the Director of Sales and Marketing
• Produce regular sales productivity reports as requested
• Handle sales reservation requests, traces, and coordination
• Proactively solicit existing and new clients from designated market segments
• Maintain positive guest and client relations at all times
• Follow up on the progress of booked business and key account performance
• Assist in developing and executing the team’s projects to increase sales activity, volume, and profit
• Manage RFP submissions and tracking (including coordinating rate loading with the revenue department) for the Sales department
• Conduct sales trips, attend trade shows, site inspections, client entertainment, and FAMs as required
• Work with Events and Sales Teams to manage programming and execution
• Must be effective in handling problems in the workplace, including anticipating, preventing; identifying, and solving problems as necessary
• Maintain complete knowledge of and comply with all departmental policies / service procedures / standards

Education and Qualifications

• 3 Years of experience in a Business / Leisure Travel Manager at a luxury hotel with a travel industry network
• 5 Years Hospitality experience
• College degree in Business, Hospitality, or related field preferred
• Experience in training, coaching or leadership
• Hotel experience required
• Knowledge of Delphi and HMS required
• Ability to enter and locate work-related information using computers and / or point-of-sale systems
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail
• Strong verbal and written communication skills in English
• Ability to work independently and to partner with others to promote an environment of teamwork

Required Skills / Abilities

• Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
• Strong communication and presentation skills to all levels of management
• Ability to think outside the box and approach all issues with a completely fresh approach
• Ability to anticipate needs and over deliver wherever possible
• Ability to change direction and work on multiple project aspects at once
• Enthusiastic, passionate, able to enthuse and motivate others

Company Overview

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality.

Our philosophy is simple : There is a right way to do things and anything less just isn’t proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition.

The work is challenging, fast-paced, and rewarding above all.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal / state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

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