Service Sales Manager

Additional Location(s) : US-MN-Arden Hills

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges.

With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing whatever your ambitions.

Purpose

Transformational leadership is needed to support the acceleration of service sales revenue growth. This role will be responsible for managing, developing, and leading a team of inside sales professionals.

Implement virtual selling tools & technologies that are best in class, and structure stakeholders & customer engagements.

Role will require finesse in crafting inside sales strategies and execution plans, coupled with strong people and process management skills.

The Service Sales Manager will be a key architect and driver of superior service sales results.

Key Responsibilities

• Partner to create a high performing sales culture for the service sales team.
• Craft service sales strategies that drive elevated capture rates, revenue growth and customer experience.
• Deliver sales results as established in the annual quota process. Seek opportunities to drive growth faster than historical performance.
• Foster close working relationships between the traditional field sales teams and the service sales organization. Accelerate effectiveness of territory planning.
• Establish and enable the appropriate linkage between traditional sales functions and service sales : training, marketing, objectives, etc.
• Seek opportunities to drive capital purchases, upgrades, and service as appropriate.
• Lead strategic projects or initiatives within the traditional sales, service sales or sales operations functions.
• Manage team of Service Sales Reps including recruiting, hiring, performance management, talent development, career progression, etc.
• Work closely with Virtual Sales COE to ensure digital infrastructure in place to meet the team’s needs across data, process and engagement platforms.

Minimum Qualifications

• Bachelor’s degree in business or equivalent field of study
• 5+ years’ experience in capital equipment, service, marketing, sales or inside sales; or an equivalent combination of education and work experience.
• 3 to 5 years’ experience, with a team of 3 or more, of diverse and inclusive people leadership.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Strong objection handling skills and ability to train through role playing.
• Proven ability to convert prospects and close deals while maintaining established sales quotas.
• Experience in opportunity qualification, pre-call planning, and time management.
• Excellent communication and interpersonal skills.
• Robust negotiation and closing abilities.
• Adaptable with learning new products, programs, and processes quickly.
• Proficient with various technologies that increases productivity and efficiency.
• Experience with customer relationship management software.
• Ability to develop and nurture strong relationships with both internal team members and external customers to foster collaboration, trust, and mutual respect.

Preferred Qualifications

• 7+ years’ experience in capital equipment, service, marketing, sales or inside sales; or an equivalent combination of education and work experience.
• 5+ years’ experience, with a team of 3 or more, of diverse and inclusive people leadership.
• Medical device experience.

Requisition ID : 586933

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and / or health care centers, require acceptable proof of COVID-19 vaccination status.

Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.

Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.

As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.