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Senior Admin Specialist - Customer Support Operations

Duke Energy
Charlotte Contact Center, US
Full-time

Responsibilities

Uses software applications (e.g. Word, PowerPoint, Excel) to prepare correspondence, reports, presentations, agendas, minutes, etc.

Depending upon the organization, may prepare and update functional reports or records requiring compilation of information from multiple sources.

Receives, screens and directs incoming calls, visitors, mail and e-mail.

Maintains files and calendars.

Responsible for arranging business travel, coordinating meeting arrangements, and tracking expenses.

Prepare / Coordinate team meetings / agendas

Support departmental initiatives for Safety & Culture

Prepares Communications

Required / Basic Qualifications

High School / GED degree

In addition to required degree, two (2) years related work experience

Desired Qualifications

Associates degree

In addition to desired degree, 5 years related work experience

Additional Preferred Qualifications

Strong computer skills

Demonstrated knowledge and experience with Microsoft Office suite applications, including Excel and PowerPoint, Word, Power BI

Demonstrated ability to multi-task and prioritize assignments.

Demonstrated ability to communicate (both written and oral) in a clear, concise and effective manner.

Ability to effectively interface with multiple across a department, e.g. managers, supervisors, employees

Experience working in a fast-paced, demanding environment with changing conditions.

Working Conditions

Onsite Mobility Classification Work will be performed at the designated company facility.

Performs work in normal office environment

May be required to provide assistance in multiple areas as needed.

Position will be located at the Customer Contact Center

Prolong sitting at desk / computer.

May be required to travel for training and / or assistance at other sites and may be required to work overtime.

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)

Represented / Union Position

Visa Sponsored Position

Posting Expiration Date

Thursday, October 24, 2024

All job postings expire at 12 : 01 AM on the posting expiration date.

3 days ago
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