Job Description
Job Description
POSITION OVERVIEW
- A full-time Front Desk receptionist for a busy 18-provider private ophthalmology practice located in Northern Virginia
- Must be available to work Monday - Friday during the following hours (determined by office needs) : 7 : 30 AM - 4 : 00 PM;
8 AM - 4 : 30 PM; 8 : 30 AM - 5 : 00 PM; 9 : 30 AM - 6 : 00 PM
- POSITION REQUIREMENTS
- The successful candidate will have :
- Previous medical receptionist experience
- Knowledge of medical insurances and referrals
- Good communication skills and be courteous, reliable, and a fast learner
IF YOU MEET THE ABOVE QUALIFICATIONS, PLEASE SEND YOUR RESUME ASAP FOR CONSIDERATION.
DETAILED JOB DESCRIPTION
We are a BUSY, patient-centered, 18-doctor private ophthalmology practice with three offices : one in Fairfax, one in Falls Church, and one in Alexandria.
We are looking for a full-time, experienced, energetic, hard-working Front Desk Specialist to provide exceptional service for our patients.
A successful candidate must :
- Have exceptional customer service
- Be able to multi-task, be organized, flexible, and be a team player
- Be able to perform basic office tasks, including, but not limited to :
- Greeting patients in a polite, prompt, professional, and helpful manner
- Checking patients in / out
- Collecting patient co-pays / unmet deductibles / balances
- Answering phones in a pleasant manner
- Dealing with patients' needs promptly
- Scheduling appointments
- Communicating effectively with the physicians, staff, and other doctor offices
- Updating patient demographics in our practice management system (CareTracker PM)
- Scanning in insurance cards and IDs in our EHR system (SRS EHR)
- Maintaining a clean work area
- Performing other office duties as needed
COVID-19 considerations :
To keep our employees safe, we require face masks for staff and patients. We also have plexiglass shields installed at our Front Desks and we have mandatory social distancing policies in-place as much as feasible.
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