Medical Assistant / Patient Care Coordinator II, ITA

PCC II

As a foundational level, the PCC II, is expected to learn and apply job skills, policies, and procedures to complete moderate assignments and tasks. They should exercise judgment within defined guidelines to determine appropriate actions. The PCC II responsible for facilitating smooth day-to-day clinic operations while developing the necessary skills to progress within our care delivery team.

Key responsibilities include but are not limited to :

• Clinical Expertise Development : Undertake work in assigned areas to develop the necessary expertise within a given specialty area or clinic.
• Record Keeping and Protocol Compliance : Complete disability paperwork, maintain temperature logs, follow assigned protocols, and ensure workplace safety and infection prevention within the role's scope.
• Patient Care : Perform patient care duties, including measuring vital signs, weight, height, rooming, drawing labs, assisting providers with medication reconciliation, and other special departmental tasks such as EKG, ear lavage, etc.
• Clinical Administration : Handle check-in / out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection.
• Clinic Maintenance : Manage weekly clinic preparation, clinic area stocking, medication, and supply ordering, and ensure timely completion of work assignments.
• Communication and Coordination : Handle patient phone calls, prescription refills, and clinic support operations, manage CRM / In-Basket, and serve as a liaison between the provider, the patient, and the staff.

Education Qualifications :

Experience Qualifications :

Preferred Knowledge, Skills and Abilities :

Licenses and Certifications :

SHC Commitment to Providing an Exceptional Patient & Family Experience :

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and / or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale : Generally starting at $32.72 - $36.83 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.