In 1970, David Duck started a plumbing company in Oklahoma City, Oklahoma known as Mr. Rooter Plumbing. Mr. Rooter® Plumbing grew because it earned a reputation for good work at a quality price and for caring about customers’ homes.
At Mr. Rooter, we love what we do, and we believe in it. It’s not just plumbing to us, but a philosophy applied to every area of our lives.
It’s just the plumbing that’s made us famous.
As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service.
You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
If this position is for you, you are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
Specific Responsibilities :
- Receive incoming calls in professional and courteous manner
- Prioritize and coordinate the scheduling of services
- Coordinate delays in schedule with customers and service technicians
- Use customer development techniques to solicit work through phone, email, mail and personal customer contacts
- Perform other duties as needed which may include cross-training in related positions
Job Requirements :
- Minimum two years admin experience
- Must have history of extended time with previous employer
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive Attitude
- Team player who can work independently
Benefits : Benefits package varies by location
We are actively interviewing for this position -
Customer Service Representative
The Customer Service Representative (CSR) functions as the liaison between Mauser Corporation and its customers. The CSR acts as the first point of contact for the customer at their respective plant and helps customers with all questions and concerns that arise. Tracks and communicates any changes a...
Aviation Front Desk Customer Service Representative
Why You’ll Love This Aviation Front Desk Customer Service Representative Job. Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk ...
Customer Service Representative
As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. You are driven to provide the highest level of ...
Customer Service Representative
Our client specializes in the custom design and manufacturing of emblematic jewelry specific to their clients’ needs, and as a Customer Service Representative, you will provide product pricing, walk through the customer’s options, and collaborate with the design team to get the perfect design into t...
Customer Service Representative - Remote
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative/Inside Sales
The Customer Service Representative/Inside Sales is the focus of the Company's internal and external communications regarding all customer interaction. The incumbent is responsible for quoting, order entry, scheduling, on time shipping, creating shipping documentation, customer complaints, quality a...
Customer Service Representative - State Farm Agent Team Member
Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Interest in marketin...
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative- Urgently Hiring!
Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...
Customer Service Representative
Elevate Your Customer Service Career with Us! Staffmark is excited to partner with a leading freight forwarding company in Des Plaines, IL, to find a dedicated Customer Service Representative. As a Customer Service Representative, you will handle the accurate processing of documents such as dates, t...