Job Description
Job Description
REQUIREMENTS :
- Excellent sales, communication, and customer service skills required
- Must have genuine hospitality and passion for people
- Goal-oriented with an ability to achieve sales in memberships and retail
- Ability to learn and use the Club Ready software system
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability. This is position is not seasonal.
PHYSICAL REQUIREMENTS :
- Must be able and willing to move bags, and perform minor maintenance
- Must be willing to clean Rumble, Bathrooms, Lobby, etc.
- Must be able to lift up to 30lbs
RESPONSIBILITIES :
- Provide top of the line service to all new and existing members
- Execute sales and hospitality process of first time member experience, follow up, and close
- Maintain acceptable level of personal sales production
- Work collaboratively with studio management and franchise owner(s)
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Assumes responsibility for developing selling skills
- Maintain brand standards and initiatives
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