Network Coordinator

Job Description

Job Description

Drew Marine is a global leader providing technical solutions and services to the marine industry with a comprehensive line of advanced marine chemicals, and equipment.

Supported by a worldwide network of service engineers, and global supply chain delivering to more than 900 ports, we have a portfolio of products and services including : Water Treatment, Fuel Treatment, Maintenance Cleaners, Welding & Refrigeration, Engineered Systems & Products, Onboard Test Kits, and Analytical Services.

We have offices located in the US, including Waterbury, CT and Whippany, NJ as well as locations around the world.

Drew Marine offers a competitive compensation package with the following benefits :

• Medical, vision, and dental insurance starting on day 1
• 401(k) plan with 100% employer match up to 5%
• 26 Paid days off the first year of employment (17 personal days + 9 holidays)
• Flexibility in remote work, up to two days per week for positions that qualify
• Community engagement and volunteerism opportunities

Job Summary :

The Port Coordinator will, under minimal supervision, be responsible for supporting and managing customer order requirements at designated ports.

The Port Coordinator position can operate in a very international environment, both in the region and with colleagues in other locations.

The position is ultimately responsible for the fulfillment of customer orders in the ports.

Principal Duties and Responsibilities :

• Process customer orders from Customer Service Representative (CSR) through to delivery locations
• Process required paperwork to move products from one location to another, including across international borders
• Purchase required products as required to fill customer orders
• Communicate with Customer Service department to advise on status of customer orders
• Conduct inventory at assigned locations
• Process warehouse delivery receipts as well as processing receipts into warehouse
• Process transfers from warehouse
• Shipping basic documentation preparation and handling
• Perform other related duties as assigned.

Required / Desired Knowledge, Experiences and Skills :

• 1-3 years prior order processing and fulfillment experience
• Proficient with all Office software products (Word, Excel, etc.)
• Must have excellent communications skills
• Must have strong listening skills
• Must have strong problem solving skills
• Must be detail oriented
• Must be able to work in a fast paced environment; ability to multi-task
• Customer service orientation
• Prior supply chain experience a plus
• Prior JD Edwards systems experience a plus (JDE planning program)
• Prior export experience a plus (basic documentation preparation and handling)
• Prior purchasing experience a plus (transactional)
• Ability to work in an office environment and / or remotely.
• Ability to travel within the continental Unites States and Canada for annual meeting or training a plus, but not required.

Education / Certifications :

• High School diploma / GED required
• Some college preferred but not required.
• Fluency in French, Spanish, Portuguese a plus, but not required.

Physical Working Environment :

The position works in a climate-controlled office environment and requires the ability to sit for extended periods of time.

The above statements are intended to describe the general nature of work being performed by people assigned to this classification.

They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.

Drew Marine is a global leader providing technical solutions and services to the marine industry with a comprehensive line of advanced marine chemicals, and equipment.

Supported by a worldwide network of service engineers, and global supply chain delivering to more than 900 ports, we have a portfolio of products and services including : Water Treatment, Fuel Treatment, Maintenance Cleaners, Welding & Refrigeration, Engineered Systems & Products, Onboard Test Kits, and Analytical Services

Drew Marine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.

All employment decisions at Drew Marine are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.