Sales Development Representative

Job Description

Job Description

ABOUT COMMONWEALTH JOE :

Commonwealth Joe Coffee Roasters (CWJ) is a DMV-based coffee company delivering award-winning cold brew where people work, live, and play.

We have a flagship cafe located in Arlington, a roastery and brewery located in Beltsville, MD, and a remote corporate team focused on delivering our nitro cold brew on tap to office spaces across the U.

S. Proudly standing as the #1 cold brew company sold in kegs, CWJ serves more than 500,000 coffee enthusiasts across 25 states.

Our commitment to quality and community has made our cold brew a staple in workplaces and homes alike, bringing our unique blend of passion and craftsmanship to coffee lovers nationwide.

At Commonwealth Joe, we believe in making amazing coffee approachable and accessible to all. We are a group of passionate coffee lovers with diverse backgrounds and interests.

However, one thing we all share in common is our mission to live out Commonwealth Joe's company values in every interaction we have with each other, our customers, and our community.

Learn more about our company values, here.

COMMONWEALTH JOE’S NITRO COLD BREW ON TAP PROGRAM :

Commonwealth Joe offers an all-inclusive, on-tap beverage service that delivers kegs of nitro cold brew, kombucha, seltzer, and tea directly to offices.

For one low monthly fee, our customers receive regular keg deliveries, a kegerator (tap) rental, routine machine maintenance and line-cleanings, and a dedicated customer success partner.

CWJ’s on-tap beverage service is directly available in six geographies across the U.S. - the DMV, Baltimore, Philadelphia, and NYC Metro areas, New England, and Southern California - and provided through resellers in 20+ other states.

JOIN OUR SALES TEAM :

We're looking to hire a driven Sales Development Representative to iterate and grow Commonwealth Joe’s B2B Direct-to-Office Beverage Program.

We are looking for candidates who have a desire to learn more about sales and are driven to start their careers with a highly-structured training program and a huge opportunity for growth.

While the SDR position will initially be focused on booking prospect meetings for AEs and BDAs, you will gradually take on more responsibility as your understanding of Commonwealth Joe’s service and sales cycle grows.

You will inevitably take over the full sales cycle - booking and leading prospect meetings, drafting proposals, and closing opportunities.

ESSENTIAL DUTIES and RESPONSIBILITIES include the following. Other duties may be assigned.

• Conduct cold outreach via call, email, and social media, to marketing qualified leads (MQLs) with the goal of booking appointments for Account Executives (AEs) and Business Development Associates (BDAs).
• Help to schedule appointments for Account Executives and Business Development Associates by fielding inbound leads and responding in a timely manner.
• Leverage outbound lead campaigns, using Close (CRM) to qualify potential sales prospects.
• Draft and complete effective outbound workflows to convert leads into prospects.
• Develop a strong sales pipeline and complete the full sales cycle (lead-close) via phone and email communications.
• Use Close (CRM) to keep track of leads and maintain a steady stream of opportunities through our sales funnel.
• Initiate sales conversations with key decision makers (DMs) at target accounts.
• Occasionally provide support with marketing efforts (i.e. copywriting, content creation, etc.).
• Support revenue team on various admin projects.

SUPERVISORY RESPONSIBILITY :

This role starts without direct supervisory duties, but for those who demonstrate unwavering performance and commitment, the horizon is bright.

We offer tangible paths to not only increase your earnings but also to expand your role into supervisory capacities. This progression is a testament to our belief in recognizing and rewarding excellence, paving the way for significant professional growth and leadership opportunities.

COMPETENCIES :

To perform the job successfully, an individual should demonstrate the following :

• Determined : outbound sales can be challenging, but you rise to the challenge, learning from your mistakes and chasing down every new opportunity.
• Organized : much of the SDR role is managing a healthy sales funnel. This requires a high level of organization - setting clear timelines for leads and maintaining consistent follow-up with prospects.
• Excellent Communicator : it is the sales team’s responsibility to represent Commonwealth Joe to the general public. You should be able to consistently produce clear written and oral communication ensuring leads understand the intricacies and value of CWJ’s on-tap beverage program.
• Self-Starter : you see the value in CWJ’s service and are intrinsically motivated to help grow the business. You also have a great eye for opportunities and are ready to explore them as needed.
• Fast-Learner : Commonwealth Joe is a small company and we’re always pivoting our strategies to ensure we maintain profitability.

You should be flexible in your workflow; able to learn new software and system processes at a moment’s notice.

Quality : Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance;

Monitors own work to ensure quality.

Written Communication : Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs;

Presents numerical data effectively; Able to read and interpret written information.

Professionalism : Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position;

Accepts responsibility for own actions; Follows through on commitments.

Dependability : Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments;

Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies the appropriate person with an alternate plan.

Initiative : Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks;

Looks for and takes advantage of opportunities; Asks for and offers help when needed.

EDUCATION and EXPERIENCE :

• Preferred : 6 months - 2 year’s work experience in a customer-facing role
• Preferred : Bachelor’s degree in communications, marketing, business, or related field
• Preferred : basic understanding of the B2B sales cycle
• Preferred : some experience utilizing CRMs in a sales capacity and Google Workspace to write documents, build spreadsheets, and book calendar meetings.
• Preferred : Knowledge of the coffee industry

PHYSICAL AND OTHER DEMANDS :

While performing the duties of this job, the physical demands of the employee may include moving, pushing, pulling, lifting, bending, twisting, standing or sitting for long periods, talking, and listening.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate.

This is a remote-first position open to candidates in the D.C. Metro Area or those willing to relocate. With no in-office work mandate, enjoy the freedom to perform from wherever suits you best.

COMPENSATION :

At Commonwealth Joe, we offer a competitive compensation package for our Sales Development Representatives (SDRs) that reflects the value of selling our highly sought-after cold brew kegs a leading office amenity across America.

With a base salary between $45,000 with the potential to move up to $50k quickly after an onboarding and evaluation period and a variable pay component, total On-Target Earnings (OTE) reach $60,000 in the first year uncapped, with increasing OTE compensation targets each subsequent year.

This variable pay is linked to achievable sales targets, which most of our team meets by employing consistent effort and adhering to our best practices.

Our unique position as the top provider of cold brew kegs, combined with an exceptional Net Promoter Score (NPS) of 90, means you'll be offering a product that businesses are eager to incorporate.

This advantage, coupled with our uncapped sales commissions, opens the door for you to significantly increase your earnings.

With dedication, a focus on learning, and a willingness to experiment with our proven strategies, reaching six figures within 2-3 years is not just possible but has been a reality for multiple team members at Commonwealth Joe.

This role offers not only immediate financial rewards but also a clear path for substantial income growth and professional development.

BENEFITS AT COMMONWEALTH JOE :

At Commonwealth Joe, we’re not just passionate about coffee; we’re passionate about our people. We believe that taking care of our team is the key to mutual success, and we offer a comprehensive benefits package that reflects this belief.

Here’s what you can look forward to when you join our team :

• Uncapped Sales Commission : Embrace the opportunity to significantly increase your earnings through our uncapped sales commission structure, rewarding your hard work and successful sales results.
• Paid Time Off (PTO) Plus Company Paid Holidays : We understand the importance of work-life balance, which is why we offer generous PTO along with all company-paid holidays, ensuring you have the time you need to recharge and relax.
• Unlimited Free Commonwealth Joe Coffee : Fuel your day with unlimited access to our award-winning Commonwealth Joe Coffee.

It’s not just a perk; it’s a lifestyle.

• Health, Vision, & Dental Insurance : Your health is a priority, so we offer comprehensive health, vision, and dental insurance plans to keep you and your family healthy and happy.
• Coworking Space Office Membership : Enjoy the flexibility of remote work with the option to work from a vibrant coworking space, fostering creativity and collaboration among team members.
• Team Happy Hours, Socials, Building Events, and Annual Holiday Parties : We believe in the power of team bonding, so we regularly host happy hours, social events, and annual holiday parties to celebrate our successes and strengthen our community.
• Access to Company 401k Program Following 12 Months of Employment : Plan for your future with access to our 401k program, helping you save for retirement with company support.
• Work with a Team of highly motivated, Passionate Coffee Enthusiasts : Join a team of coffee lovers who are not just passionate about what they do but are also driven to make a difference in the coffee world.
• Endless Training & Upskilling Opportunities : continual opportunities to learn new skills and receive guidance from leaders in the company and consultants.
• Work with Super Cool Companies : Engage with exciting and innovative companies, providing them with top-tier amenities that elevate their office experience.
• Ability to Improve Processes : We’ll listen to your feedback and look for ways to improve our service for the better.

We’re looking for individuals who share our passion for coffee and our commitment to excellence. If you’re ready to take your career to the next level with a company that values your well-being and professional growth, Commonwealth Joe is the place for you.

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