A company is looking for a Manager, Mid-Market Customer Success (East Coast).Key ResponsibilitiesManage and support Mid-Market Customer Success Managers to maximize net dollar retention and build executive relationships with clientsProvide coaching, feedback, and real-time assistance to team members on client interactionsAnalyze customer data and market trends to inform strategic decisions and enhance the customer experienceRequired Qualifications1-2 years of experience managing a Customer Success teamPreferred location in Eastern or Central Time zonesExperience in a Customer Success or Account Management role, preferably in marketing or software sectorsSelf-motivated with an entrepreneurial mindsetStrong commitment to continuous learning and development
Customer Success Team Manager
A company is looking for a Manager of the Customer Success Team. ...
Customer Success Manager- Flight Services
Understanding the customer’s business and their products/services landscape and acting as the customer’s advocate to drive successful product adoption and customer success. The Customer Success Manager will report into CAE Flight Services leadership and work closely with both internal teams (such as...
Senior Group Manager Customer Success
A company is looking for a Senior Group Manager, Customer Success. ...
Customer Success Manager - Remote
The Customer Success Manager - Mid Market is responsible for the performance, growth, and retention of accounts within their assigned vertical. Customer Success or other revenue driving customer-facing role required, ideally in software. Proven record of managing customer expectations and customer c...
Customer Success Manager - Engineers Platform and Experience
Job Responsibilities * Drives product adoption, expansion, and retention activities to maintain a healthy customer base * Conducts regular and proactive account meetings to share best practices, provides use case demonstrations to illustrate key product functionality, communicate...
Senior Manager, Customer Success
In the Senior Manager, Customer Success role, you will be responsible for growing and managing a team that will own the health, retention, engagement, and adoption of our product with our mid-sized customers. Manager role in Customer Success and/or Account Management, preferably in a consumption bas...
Customer Success Manager - Remote (EST Time Zone)
Build strong relationships with clients, ensuring their success with. ...
Staff Marketing Manager IC- Mid Market
Be a champion of the voice of the Mid Market with a thorough understanding of our highest value customers who may feel they are outgrowing the QuickBooks. Embed with the Mid Market sales teams to develop a rapid-cycle learning agenda – developing deep empathy and understanding of the attitudes, need...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
Customer Success Manager - Multifamily/PropTech
The Customer Success Manager (CSM) reports to the Senior Manager of Customer Success. This role will be responsible for short-term customer success engagement to ensure customers who are experiencing challenges with value-realization are receiving the necessary assistance to successfully achieve the...