Data Center Technician

6 days ago Be among the first 25 applicants

Overview

Join our dynamic team as a Data Center Support Technician and play a critical role in ensuring the uptime and efficiency of our state-of-the-art infrastructure. In this fast-paced environment, you'll maintain top-tier equipment, solve complex challenges, and support vital services. If you're detail-oriented, tech-savvy, and ready for career growth in a rapidly evolving industry, we want you on board. Be a part of powering the digital world with us!

Responsibilities

• Provide exceptional customer support to both local and international colocation clients, handling requests via a web-based ticketing system for services like access requests, equipment troubleshooting, and order processing.
• Perform regular facility walkthroughs, inspecting critical electrical and mechanical equipment, and logging readings to ensure proper operation and facility conditions.
• Support customer deployments and facility expansions, including executing sales orders, preparing new customer environments, and assisting with rack & stack tasks.
• Assist with physical security monitoring, managing access control, and handling client deliveries, including receiving, storing, and shipping packages.
• Maintain detailed records of all facility activities, including incident logs, inventory management, and maintenance events, while ensuring professional, ethical interactions with customers, contractors, and colleagues.

Requirements

Pay : $24 hourly (plus shift differential)

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