Clinical Associate or Medical Assistant (0.9 FTE) - Pain Clinic(241680)
Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County.
The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St.
Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS.
The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.
Equal Employment Opportunities : We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health.
We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging.
We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.
QUALIFICATIONS - Clinical Associate
Minimum Education / Work Experience :
High school diploma or equivalent
License / Certifications :
Active BLS / CPR certification, or obtained within 3 months of hire
Knowledge / Skills / Abilities :
- Ability to learn specialized clinical tasks and procedures in alignment with HHS standards
- Ability to work cohesively and respectfully with a diverse work force and patient population
- Ability to prioritize, organize, and communicate with team members
- Ability to read and follow written instructions; understand and communicate verbal and written information
- Ability to follow instructions and perform job duties that meet departmental performance expectations as well as HHS standards related to quality, accuracy, productivity, patient and family centered care, customer service, etc
Preferred Qualifications :
- Direct patient care experience (such as EMT, Nursing Assistant)
- Post high-school education in healthcare, biology, or related field
- Bilingual in English and at least one other language commonly spoken by HHS patients
QUALIFICATIONS - Medical Assistant
Minimum Qualifications :
Diploma or Associate’s Degree from an accredited Medical Assistant school (Commission on Accreditation of Allied Health Education Programs or Accrediting Bureau of Health Education Schools) that includes a clinical externship or a formal medical services training program of the United States Armed Forces, as evidenced through educational transcripts
Preferred Qualifications :
- Experience with EPIC and / or similar electronic health record
- Proficient with Microsoft Office Software
- 6 months related experience or HHS externship
- Possesses active certification by the AAMA or active registration by the AMT at hire
- Bilingual in English and at least one other language commonly spoken by HHS patients
Knowledge / Skills / Abilities :
- Ability to perform specialized clinical tasks and procedures in alignment with HHS standards
- Knowledge of medical terminology
- Ability to effectively interview patients and collect information required to obtain medical history and to accurately register and / or schedule patients
- Ability to work cohesively and respectfully with a diverse work force and patient population
- Ability to prioritize, organize, and communicate with multidisciplinary staff
- Basic computer knowledge
- Ability to read and follow written instructions; understand and communicate verbal and written information
- Ability to perform job duties that meet departmental performance expectations as well as HHS standards related to quality, accuracy, productivity, patient and family centered care, customer service, etc
License / Certifications :
- Credentialed or Registered through AAMA, AMT, or NHCA within thirteen (13) months of employment
- Must have and maintain valid American Heart Association Basic Life Support for Health Care Providers certification or the ability to obtain this within the first three months of employment
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