Talent.com
serp_jobs.error_messages.no_longer_accepting
Guest Services Associate Lead, Arleta, Ca

Guest Services Associate Lead, Arleta, Ca

National Health FoundationArleta, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

POSITION TITLE : Lead Guest Services Associate

REPORTS TO : Program Coordinator

LOCATION : Arleta, CA,

CLASSIFICATION : Non-Exempt, Full Time

SALARY : $19.00 - $22.00 Hourly Rate

PERTINENT INFORMATION :

  • All positions require candidates to successfully pass a background check, LIVE scan and TB Test
  • Multiple shifts available : 7AM-3 : 30PM, 3 : 00PM-11 : 30PM

Guest Services Associate

The Lead Guest Service Associate (LGSA) will provide support and leadership while overseeing the day-to-day functions of the Guest Service Associate team members on their assigned shift at our Recuperative Care Facility. They will be responsible for providing a hospitable and safe environment in which guests experience dignity and respect.

Responsibilities and Initiatives

To help NHF meet its growth goals, the Lead Guest Service Associate will :

  • Collaborate with Program Coordinators and Program Manager to schedule staff to ensure shifts have sufficient coverage.
  • Delegate tasks to GSA team members in alignment with departmental goals. Complete shift assignment sheets in collaboration with Program Coordinator.
  • Conduct shift meetings in the absence of the Program Coordinator to debrief or discuss ongoing staff support.
  • Attending regularly scheduled team meetings and training. Complete daily shift handoff meetings, participate by communicating critical guest needs in collaboration with interdisciplinary teams.
  • Collaborate with Social Services and nursing department to ensure information is accurately received and executed by GSA while on shift.
  • Provide quality assurance, coaching and support to GSA team; collaborate with the Program Coordinator to plan, monitor, and appraise job tasks and responsibilities.
  • Implement systems, policies and procedures as directed by the Program Coordinator and Program Manager, delegating new assignments to team members, as needed.
  • Review daily logs and shift notes for accuracy and completion. Complete inspections of all assigned duties for accuracy, completion, and address according and report to Program Coordinator as directed.
  • Ensure all incident reports and / reporting and supportive documentation are completed accurately for Program Coordinator & Program Manager review.
  • Ensure the safety and security of the facility; conduct safety drills as scheduled by Program Coordinator and Manager; assist and respond quickly to potential safety threats, taking the lead role in emergency evacuations.
  • Assist with GSA onboarding and provide ongoing training, as needed.
  • Perform all general Guest Service Associate responsibilities to assist team.
  • Demonstrate the ability to handle moderate shift related matters and provide solutions in tandem with Program Coordinator and Program Manager’s instructions and guidelines.
  • Ensure all Emergency Action Plan (EAP) drills and documentation are completed and presented to the Program Coordinator for review.
  • Flexibility to adapt to schedule changes and or work additional shifts to meet the needs of the facility, notwithstanding labor laws.
  • Must work as an extension of Program Coordinator in their absence.
  • Complete additional assignments, responsibilities, and tasks as needed to meet the needs of the facility.
  • Always follow NHF policies and procedures.

    • Requirements

  • Minimum 2 years caregiver experience in a Healthcare or Recuperative Care environment (preferred).
  • No write-ups or performance improvement plan within the last 6 months (internal hires)
  • Excellent communication skills both oral and written; time management and strong organizational skills.
  • Positive and welcoming attitude
  • Ability to communicate effectively with all levels of staff, guests, and visitors.
  • Intermediate computer proficiency in Microsoft Office Suite that includes Outlook, Word, Excel required.
  • Current CPR and First Aid Certification (Preferred but not required).
  • Bi-lingual in Spanish Preferred.
  • TB test required.
  • Fingerprint live scan / background required.

    • Physical Requirements

    The duties as described will require frequent standing and walking. The employee will frequently bend / stop, squat, reach above the shoulders, twist, and turn, kneel, and push / pull. The employee will frequently be required to lift / pull / push / move up to 50 pounds. Must utilize conversational speech for effective verbal communication. Noise level is high in some client care areas.

    Benefits

    PROGRAMS

    National Health Foundation is addressing the social determinants of health using several research-proven strategies. We are targeting Food Access, with an emphasis on increasing the availability of health and fresh foods in under-resourced communities, Housing, with a focus on providing shelter and care for individuals who have been released from the hospital, the Built Environment, prioritizing the removal of the barriers to health in the Historic South Los Angeles community, and Education, with a focus on risk prevention and support for pregnant and parenting teens to complete their education. For further details on the programs, please visit our site at : http : / / nationalhealthfoundation.org

    serp_jobs.job_alerts.create_a_job

    Guest Service Associate • Arleta, CA, US

    Job_description.internal_linking.related_jobs
    Guest Services Associate - Los Angeles-Pico Union, Ca

    Guest Services Associate - Los Angeles-Pico Union, Ca

    National Health FoundationLos Angeles, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    POSITION TITLE : Guest Services Associate.REPORTS TO : Operations Manager.LOCATION : &...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Lead Client Services Associate

    Lead Client Services Associate

    LevelocitiLos Angeles, CA, US
    serp_jobs.job_card.full_time
    We are a top Registered Investment Advisory firm based in Los Angeles founded over 25 years ago with 200+ employees and growing. We work exclusively with high-net-worth and ultra-high-net-worth indi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Retail At Your Service Associate, Woodland Hills

    Seasonal Retail At Your Service Associate, Woodland Hills

    Macy'sWoodland Hills, CA, US
    serp_jobs.job_card.full_time
    At Your Service Center Colleague.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    JD Associate - Lakewood Center, Lakewood, CA

    JD Associate - Lakewood Center, Lakewood, CA

    Finish LineLakewood, CA, US
    serp_jobs.job_card.full_time
    At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service.We're on the loo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Guest Services Agent

    Guest Services Agent

    OnniLos Angeles, CA, US
    serp_jobs.job_card.full_time
    Are you passionate about supporting residents? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Guest Services Associate Lead (Overnight), Glendale, Ca

    Guest Services Associate Lead (Overnight), Glendale, Ca

    National Health FoundationGlendale, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    POSITION TITLE : Guest Service Associate Lead.REPORTS TO : Program Coordinator.LOCATION : ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Retail Fragrances Sales Associate, Montebello Town Center

    Seasonal Retail Fragrances Sales Associate, Montebello Town Center

    Macy'sMontebello, CA, US
    serp_jobs.job_card.full_time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible products...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Guest Services Associate - Arleta, Ca

    Guest Services Associate - Arleta, Ca

    National Health FoundationArleta, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    POSITION TITLE : Guest Services Associate.REPORTS TO : Program Coordinator.CLASSIFICATION : Non-Exempt, Full-Time.All positions require candidates to successfully pass a background check, LIVE scan an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Retail Sales Associate, Beverly Center

    Seasonal Retail Sales Associate, Beverly Center

    Macy'sLos Angeles, CA, US
    serp_jobs.job_card.full_time
    Seasonal Retail Selling Colleague.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspirin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Retail At Your Service Associate, Lakewood Center

    Seasonal Retail At Your Service Associate, Lakewood Center

    Macy'sLakewood, CA, US
    serp_jobs.job_card.full_time
    At Your Service Center Colleague.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    LEAD SALES ASSOCIATE-FT in SUN VILLAGE, CA S17009

    LEAD SALES ASSOCIATE-FT in SUN VILLAGE, CA S17009

    Dollar GeneralLittlerock, CA, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    JD Associate - Beverly Center, Los Angeles, CA

    JD Associate - Beverly Center, Los Angeles, CA

    Finish LineLos Angeles, CA, US
    serp_jobs.job_card.full_time
    At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovation and customer service.We're on the loo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Retail At Your Service Associate, Montebello Town Center

    Seasonal Retail At Your Service Associate, Montebello Town Center

    Macy'sMontebello, CA, US
    serp_jobs.job_card.full_time
    At Your Service Center Colleague.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Registered Client Service Associate (Beverly Hills, CA)

    Registered Client Service Associate (Beverly Hills, CA)

    Raymond James FinancialBeverly Hills, CA, US
    serp_jobs.job_card.full_time
    Registered Client Service Associate.Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Residential Guest Experiences Associate

    Residential Guest Experiences Associate

    CGI+ Real Estate InvestmentLos Angeles, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Residential Guest Experience Associate is responsible for enhancing resident satisfaction by assisting in community operations, coordinating maintenance services, enforcing community policies, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Retail At Your Service Associate, Beverly Center

    Seasonal Retail At Your Service Associate, Beverly Center

    Macy'sLos Angeles, CA, US
    serp_jobs.job_card.full_time
    At Your Service Center Colleague.Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    E-Commerce Associate

    E-Commerce Associate

    Salvation Army Western TerritoryPasadena, CA, US
    serp_jobs.job_card.full_time
    The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions ou...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Guest Services and Safety Associate, Glendale

    Guest Services and Safety Associate, Glendale

    National Health FoundationGlendale, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    POSITION TITLE : Guest Service and Safety Associate.REPORTS TO : Director of Recuperative Care / Opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    At Your Service Center Associate, Montebello Town Center - Part Time

    At Your Service Center Associate, Montebello Town Center - Part Time

    Macy'sMontebello, CA, US
    serp_jobs.job_card.part_time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible products...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Seasonal Retail At Your Service Associate, Downey Stonewood Center

    Seasonal Retail At Your Service Associate, Downey Stonewood Center

    Macy’sDowney, CA, US
    serp_jobs.job_card.full_time +1
    Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and irresistible product...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours